Universe Restaurant

Awesome food (outweighs atmosphere)! Good service. Busy place, you should make a reservation. Many people wait or leave when realizing they will have to. Seats roughly 25 people. Small, loud atmosphere with awkward entrance. No sign to let you know whether it is self seating or to wait to be seated. No barrier from the cold outdoors when people enter so the heat is blasting inside. Two tables close to the entrance are not practicable. Wait time for food (we waited 50min) can be an issue if you are on a schedule.
7 years ago (05-11-2017)

Dear customer, This is to inform you that our google business account has been recently hacked. Someone pretends to be the owner by replying to reviews. We apologize. We regularly look at our reviews on google, but it is not in our habit to reply back. Please note that google is aware of the situation. Thank you for your understanding Owner of Universe Restaurant Theo
7 years ago (26-10-2017)

This place was the biggest disappointment. I ordered from skip the dishes and got A LOT of food (for four people). The sandwich I got was inedible. The patty was so burned I could not eat it, so I decided to eat the rest of the sandwich and throw the patty away. The bread was super soggy and honestly just felt like I was eating old toast dipped in water. I couldn’t finish it. The fries had no salt or taste to them. The Caesar salad was one of the most disgusting salads I’ve ever tried. The “caesar” dressing tasted nothing like caesar. It tasted like bland tartar sauce and made me so nauseous. The crepes (banana walnut) were okay, but the bananas tasted like they had been ripe for 6 months. The cheesecake didn’t even taste like cream cheese, it tasted like crumbly cottage cheese. Neither of us could finish our meals and we are not even picky when it comes to food. Not only that, but now we are taking turns (literally) using the toilet. At this point I really want my money back, the whole $120. Please give me refund. I did not pay $120 to get 3 people plus myself sick.
7 years ago (19-10-2017)

Great pizza and top quality ingredients. The Pepperoni is directly from Montreal and tastes better than anything I've anywhere else in Calgary - great flavour! Universe also makes their own Montreal style bagels! and have the Montreal smoked meat as well!
7 years ago (25-09-2017)

Universe had become one of our go to places after recently moving to Calgary. Last evenings experience has changed that. The delivery of our pizza took 1.5 hours and it arrived cold. We decided to warm a few slices in the microwave but eating them was a mistake. The slices were doughy and flavorless, and we could not drink enough fluid to counteract something that was in the pizza. Will not be ordering from Universe again.
7 years ago (03-12-2017)