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uBreakiFix

  1. Montreal
  2. Montreal Mobile Phones
  3. Montreal Electronics Repair
  4. Montreal Mobile Phone Repair

Reviews, get directions and information for uBreakiFix

uBreakiFix

About

Our expert technicians provide free diagnostic services on all repairs, including a detailed explanation of what's wrong with the device, what repairs are required, and how much the repair will cost, and - all repairs leave our shop with a 90-day warranty

Story

uBreakiFix Guy-Concordia is conveniently located in the heart of downtown Montreal, at 1405 B de Maisonneuve boulevard West, between Bishop and Crescent, and one block from the Guy-Concordia metro station. Situated near several large universities, including McGill, Concordia, John Molson, Lasalle College, Dawson College, and others, uBreakiFix provides in-store repairs for smartphones, tablets, iPod's, Mac's, PC's, and game consoles! We serve the thousands of students, workers, and residents in downtown Montreal, offering same-day repair (often in 2 hours or less!) on most devices.

Address: 1405 Boulevard de Maisonneuve Ouest , Montreal H3G 1M6, QC, CA
Phone: (514) 903-8241
moc.xifikaerbu@aidrocnocyug
State: QC
City: Montreal
Zip Code: H3G 1M6


Opening Hours

Monday: 10:00-19:00
Tuesday: 10:00-19:00
Wednesday: 10:00-19:00
Thursday: 10:00-19:00
Friday: 10:00-19:00
Saturday: 10:00-17:00
Sunday: 12:00-17:00

Update Info

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Reviews
Slow customer service, high prices, and online booking not user friendly. I called to ask if the store repaired my type of Android device. It went to voicemail and I left a message. I didn't get a call back so I went on their website & booked an appointment for the next day, in the afternoon. The online booking system had my brand of device but did not provide a drop-down for the model of the phone. I had to travel half an hour each way, and wait in line for a while once I arrived... to be told that they did not have what I needed in stock, and it would not be worth it as they would charge $499 plus tax. The worker also asked to peel off my protective film to have a closer look at the scratches. I said yes because it was before he told me about the price and lack of stock... And now I have a cracked screen with no protection on it. And no repair job booked any time soon. I also asked about a Samsung device and the quote I got for that was over TWO TIMES the cost I got from other repair stores in the city! Better to go to a small business with good reviews.
Staff is the sweetest! My laptop which had been left in the rain for 20 minutes was fixed the same day for an amazing price. Will definitely come back here if I ever need anything fixed again.
EDIT: The one star review is not undeserved. It would've been very easy to check if you had the parts before calling me to confirm my appointment, saving me the long trip. I maintain the very fair observation that this is unprofessional and the reply I have received does nothing to improve the situation. Original review: Had to make the trip all the way there to be told they don't have the required parts to conduct my repair. They wasted my time for nothing. They called me the same day while I was getting ready to be on my way to confirm my appointment but did not bother to check if the scheduled repair could be completed at all. Very unprofessional.
Hands down the worst customer service experience I've ever gone through. They were unable unwilling? to fix my phone for 3 WEEKS, and failed to call me back to update me on multiple occasions, gaslighting me the whole time. I'm insulted by the way I was treated, and was left without my phone for 3 weeks when they boast of repairs inside of one week.
I was the very first customer this morning, I gave him my phone and he told me to be come back in about 20mins, I came back and they were not able to fix my phone fair, he gives me my phone and I ask also for the case back otter box , he tells me he gave me my case back already, I explain to him that I sat 10feet from the store for the last 20mins and never got my case back, the employee Sam probably fake name, gaslights me and lies to my face saying my case is my responsibility and that he knows he gave my case and that its my fault I don't have it, he starts getting verbally abusive threatening to call security if I don't leave, the manager comes out and calls the previous client and that client confirms that the cashier gave them my case in addition to their own. I asked the employee for their name so I can leave a google review for this abhorrent behavior towards me there is a sign that says please leave us a google review at the cash, they refused to give me a name, once there manager came back out they suddenly were able to tell me their name is Sam at no point did the employee or manager say they do not give out names Basically he accidently gave my phone case to another client and instead of apologizing or simply calling the client to confirm he spent 5-10mins verbally abusing me, telling me he gave my case to me already and threatening to call security on me. After the fact I asked for an apology and he refused. He said I could return in an hour to retrieve my case, at this point I have work and can't waste the time and do not feel comfortable in the presence of this employee that was hostile to me. Customer service level 0
They changed my Pixel 3 battery and one week later, my phone won't open anymore. It was stuck on Fastboot mode. They said they couldn't fix it and that I'd have to send it back to Pixel. My phone was working fine before, pretty sure they broke something in the hardware when changing the battery. Had to buy a new phone.
I breake my phone and they fix the glass in 20 mins .. réal good service. For that day
It's really expensive. I just had my pixel 2 xl screen fixed there, luckily I've checked everything before paying, they forgot to remove some cover inside so my camera was all blue, now there is some dust particule and the guy told me that if the dust is an issue I could always come back. He seemed annoyed that I saw they forgot something...
I reparied my pixel 6 pro sceen here and they've done really well. It was smooth like butter, like a criminal undercover. Very professional and solved the issue perfectly.
Fantastic service!!! Fixed my broken google pixel 5 screen... Definitely recommend
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