U-Haul Moving & Storage at Kingston Rd

Best place to rent a truck. They always have rental vehicle. I rented a 10" truck and a cargo Van. Good customer care.
7 years ago (03-10-2017)

What Uhaul place could honestly have a 4+ star rating? Only this one. Phenomenal service! It was a bit far from my home, but the best and only good Uhaul experience I've had.
7 years ago (01-09-2017)

I reserved a truck for 9am on a Sunday. Came around quarter after and there was a line up out the door waiting in line for 45mins... common guys hire some more staff so the poor guy helping out doesn't have to go nuts and the customers in line don't have to wait forever!
7 years ago (06-08-2017)

We had a great experience renting a truck at this location. Jay was esspecialy helpful and friendly.
7 years ago (14-08-2017)

An okay experience. The issue I had was I needed a rental early in the morning so i scheduled pick up for 7 am. I even entered the online check in information to expedite the process. I was there five minutes before opening but the employee didn't show up until about 7.35. Not a huge deal, but there should be better responsibility on the behalf of the employee. Also I am prompted to give the rating I did because I had a few concerns and questions in regards to billings and it seemed the employee was getting very frustrated and annoyed by the fact I was asking. I got the feeling he wanted me to shut up pay and go... work is needed in the customer service department. There was also an older gentleman working there who seemed to be just a worker (where I got the feeling the person I dealt primarily with was maybe management)? Anyways the older man was far more polite and helpful. I was also like to mention that the older worker was there on time but had to sit in his car and wait for the other employee who had the keys to let him in. Up until that point I assumed he was a customer too waiting. Aside from this, equipment was in very good shape. Clean and mechanically sound. Things like tire pressure were up kept as well. No issue with their equipment.
8 years ago (21-03-2017)