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Trojan Storage of Fridley

  1. Anoka County
  2. Anoka County Storage

Reviews, get directions and information for Trojan Storage of Fridley

Trojan Storage of Fridley
"Find storage near you at this Fridley Public Storage. Reserving the perfect space to fit your needs is free, with no commitment required. Choose our online eRental option, to skip the counter and go straight to your storage unit when you move in. We also offer the same personal attention from on-site managers that we've been giving for nearly 50 years. Come visit us in your neighborhood!"
Address: 7220 Central Ave NE, Fridley, MN 55432, USA
Phone: (763) 600-7950
State: Minnesota
County: Anoka County
Zip Code: 55432


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Reviews
I will never do business with public storage again. I moved put of my unit yesterday and they charged for an entire month this morning, after telling me yesterday that they would pro rate me for the 29 days I was not going to be using the parking space that I had rented. Now, i am not allowed to use the space because i have moved put, theu topk my gate code and everything. So i have paid a full month and cannot use the space. Dishonest, dodgey people work here, and that's if you can find them. I cannot believe the business practices that people get away with. The lady I spoke to on the phone this morning in the call center was incredibly rude and unhelpful, and all but told me to kick rocks. Find literally anywhere else.
I cannot thank the property manager, Kylie, enough! She personally followed up with me several times in regards to a unit I rented for a former employer. There was billing issues with my former employer and she was understanding and patient while playing phone tag for several weeks. I am I incredibly grateful for her help! Nice units and prices on par with similar locations.
Bought a locker thru auction with my friend on July 16. On the be same day I paid to go from my house to the facility 1.5 hours away to clean out the unit the last rolled me she was going to be leaving right away to go to another location. I had to buy a lock from them because I forgot mine thinking I was going to have way to much stuff for only 1 load. Upon opening the locker and very quickly realized it had been already rummaged through and nothing but trash had been left I right away turned and went to the office however nobody was there because the lady had already left. So I called and I left a voicemail and I called the auction site I had bought it from and the next day I still had not gotten a return phone call so I called again to receive a voicemail again so I left another voicemail. I also had to call the district manager just to try to get some sort of answer as to when I would receive my refund. Also left another voicemail there finally I received a call back on the 19th stating that if I wanted to drive another hour and a half back to the storage facility site I could get the money back that I paid for the locker however I was not going to be able to get my money back for the lock that I had gotten nor was there any sort of offer for any kind of compensation for the money I had to spend to get out here in the first place. Once I had arrived to receive my refund the door was locked and there was a young lady in the office who after a few minutes came out and said that I would have to wait for 10 minutes because she was on dinner break and she was eating and had to finish eating. So I sat and waited in my car for 10 minutes. So other than the time that I wasted to come out to the storage facility to pick up something that I had already purchased I am out over $100 because the storage facility is not honest about the things that they are selling. Nor are they willing to compensate if it was a mistake on their behalf. I I'm definitely going to think twice about doing business with this location in the future.
This is the worst storage facility. The managers have all been very unprofessional. My unit was broken into and the manager told me she had just walked the rows and noticed nothing out of the ordinary. My lock and handle area on my unit was completely mangled. Along with 6 other units in my row. The orange door insurance is just as bad. Trying to get a claim of my stolen property has been a ridiculous process. I travel for work and only come home for a couple days. The last 3 times I have been home the facility has been left unattended for hours. I have waited around and called and still receive no call backs or support. Do not rent here.
The reason why I gave it 2 stars is because I was a customer for 4+ years and they kept raising the rent yearly.lwhat overhead can you possibly have my stuff locked up in storage and no one is obviously going in there to clean and make it smell pretty IT JUST SITS THERE LOCKED UP. when I moved out 4/22 of there they were charging me around $175 a month for a 10×10 space size of a large bathroom You don't screw your long term customers. if anything you should get a break for long term loyalty and raise the price on new customers . I'm not even mad or writing this maliciously it just seems as* backwards to me
I first rented a 15' X 10' space here 5 years ago, after we moved to a small apartment and was promised it would stay the same rate, $95. Then my rates on that unit went from $95 to $105 to $120, then $155. I downsized our belongings, & then rented a 5' X 15' unit at P.S. for $60 a month. They raised it to $78.00 and now they insist on $93.00 a month. My business to this company has profited PSA thousands of dollars to stay here. But they kick loyalty to the curb.
I’m leaving this review because I was asked after my transaction with them. Seem to be a easy process, got a tour of the locker. They do charge you for a lock and insist that you insure the storage locker itself, which seemed odd to me but whatever. My biggest complaint is the cost! $155 a month for a 10x20. I believe Jenny helped me, she was very outgoing and down to earth, there was another girl there but I did not catch her name. They are they reason I’m leaving the 5-star review as they did great!
This place has THE ABSOLUTE BEST customer service hands down! Jenny in particular is OUTSTANDING! I feel like I am leaving my precious belongings in great hands! Thanks for all of the help!
Five source storage is one of the best storage units around they have indoor storage they have temperature control so it's a constant temperature year round they have a big big garage area where you can pull in and unload your stuff they have carts two wheelers they have bathrooms they have high tech security so there's cameras every place what more can you ask for and they're very reasonable Dave defoli would love to help you give him a call he's a great guy 1400 Selby avenue Saint Paul
Do not by any means use this location, they must have hired someone who lets people come in and do whatever they want , they literally did 5000 in damage to my truck they cut all three catalytic converters off, they cut the bed topper and stole everything out of it. I travel for work and have to park my truck to ride in the company truck. I'd been better off to park at the Walmart. The people in the office said the cameras that were supposed to be recording that area don't record. They did nothing to help us out. They actually called us and said there is a tote sitting behind your truck this was originally in the bed and if you don't get down here to pick it up we are going to fine you. I just want to know this happens in a secure storage facility that you can not even get into after 9pm and no one saw anything? Not even the cameras that actually do record? If you have vehicles or anything in there get it out now.
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