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Toppers Sudbury - Val Caron

  1. Sudbury
  2. Sudbury Meal Takeaway

Reviews, get directions and information for Toppers Sudbury - Val Caron

Toppers Sudbury - Val Caron
"Founded in 1982, the Topper’s Pizza franchise has 40 pizzeria locations across Ontario serving up authentic Italian gourmet pizzas as well as wings, salads, desserts and their Crustano Sandwiches™. The company began franchising in Sudbury, Ontario in 1992 and has expanded across Ontario since. Topper’s success is built on a four generation Toppazzini family legacy which has been carried on with the tradition of using fresh, high quality ingredients, local vegetables and their trademark Authentic ItalianBread Crust™ recipe which is made fresh daily and has no additives or preservatives. Topper’s Pizza strives to give back to their local communities while in addition, partnering with SickKids® Foundation."
Address: 3080 Old Hwy 69, Val Caron, ON P3N 1C8, Canada
Phone: (705) 671-7171
State: Ontario
County: Greater Sudbury Division
City: Sudbury
Zip Code: P3N 1C8


Opening Hours

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 1:00 AM
Saturday: 11:00 AM – 1:00 AM
Sunday: 11:00 AM – 11:00 PM

Update Info

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Reviews
Pizza itself is usually good, however the consistency it terribly off. No two pizzas are ever close ti them same compared to say, little Caesars where you can expect the same pizza every time. Lots of toppings here and they support both vegan and gluten free options which makes this my family's go to place for pizza. My biggest issue with Toppers is they will 9/10 times forget to put garlic butter crust on when ordered which is frustrating as even tonight I had to then around and get them to fix my problem. This isn't a new occurrence either, its been a problem for years and as to why ? I really couldn't say.
I ordered delivery a few nights ago. Sylvie took my order. She was super nice and didn't make me feel rushed. Shane was my delivery driver and he was great! He was very polite and I could tell he genuinely felt bad about his debit machine giving him some trouble. I texted him after to let him know that I forgot to give him my 10 stickers for my free pizza. He was grateful that I told him and he didn't mind coming back to get them. Great service. The food wasn't too bad. I feel like the boneless bites could have been presented better, as they were just kind of set in the sauce and not mixed very well at all.
Pizza at this location is sometimes hit or miss with quality, the bigger issue though is wait times. Website will say 24 minutes, but an hour later and waiting in store and the pizza was just put in the oven. It was a Saturday, but they should know it is busy and adjust staffing or the website accordingly.Food: 3/5
Delivery took 2 hours pizza was cold and absolutely disgusting. Looked like a burnt peice of bread and bread sticks had no taste or flavour. Worst pizza I've ever had. They deliver completely raw chicken wings. Hot wings? Some spaghetti sauce should do
Congrats on how bad your pizza is . I called for a pizza never got the extra cheese we asked We were Told to pick up in 25 minute HE went right way waited he said 15 went in and he said as he picked the box it was COLD . Told staff they shrugged shoulder . Thank you so much for such great pizza .... yum yum I will sure buy from you again not
Haven't ordered from Toppers in a while because of constantly wrong orders combined with wasting my time calling the call centre to complain to a poorly patronizing worker who I don't actually think relays the message to ever have the constant problem resolved. But pizza was on the menu and I didn't feel like driving to the place in the Valley that I usually order from they don't offer delivery and have actually never made a single, slightest, mistake so I figured maybe Topper's won't mess up another one after all this time. Yeah, I was wrong. Silly me but judging from the star rating, it seems like silly them. Topper's used to be a staple of quality and consistency. Every time it was great and a very routine meal choice. Now, the competition is immensely worth the drive for pick-up...
After 4 attempts of giving the Val Caron store a chance to do better, we are no longer going to be ordering pizza from this location. We have been customers there for the last 4-5 years and have never had a problem until the last 6-9 months. Upon a staff serving me, I checked my items before leaving. As I thought it was dry as hell. I opened and showed her and she said “that’s how it’s always been”. For one, NO. We order here all the time so that’s definitely not “how it’s always been.” The pizza crust has been extremely “dry” and so are the breadsticks. Normally the bread sticks are tossed in garlic butter and have sprinkled cheese on them. The cheese doesn’t even stick because they haven’t been tossed in butter. The pizza is never cut through. We are always having to cut it again at home. I work in the south end and have no issues with the Regent street location when grabbing pizza for lunch. I should add.. when I walked into the store, waiting for a staff to come to the front to serve me. Through the hole in the wall, it’s a zoo in the kitchen. You have staff sitting on the stainless steel countertops where pizzas are made, “hanging out” . The store front counters haven’t been cleaned in a few days as they are disgustingly dirty.
Don’t go here. Extremely slow and their order times are never accurate. Delivery is also terrible.
Save your time and money. Past 3 times ive been there, I've asked for well done pizza. Pizza always ends up raw in the middle. Somehow my breadsticks became well done and the pizza wasnt even cooked through.. Lost a costumer with me. I will be making sure to tell others as well too.avoid this location. 32$ for food I couldnt even eat.
Very disappointed I loved Toppers but their customer service has been very poor when the order itself is messed up. This is my last order from them now I bought a pepperoni explosion "family size" and the pizza was only fit for 1 to 2 people and most importantly their was a hair in one of my pieces. I called saying that I want a refund and they told me that my only 2 options was to A. Get another one free or B. Get a 10 dollar credit. Which neither of them I wanted because I never want to go there again. What a surprise another gready billion dollar company.
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