Pizza Hut

We were given menus, looked through it and knew what we wanted to order. We were ready for 15min and there was still no server. When she finally came over, we placed our order and asked for water. 15min go by, still no water or our starter salad. She brought us empty glasses and then brought us a pitcher. We were a party of four. The pitcher was empty and my guest was holding it up to signal for more. The waitress said "Do you want more?" (No. We were just admiring how dirty it looked in the lights). 20 minutes go by, still no salad or pasta. It hits 30 minutes, still no food. The people who walked in 10 minutes ago, got their salad and here we are... waiting. We got our pasta--barely any sauce. We asked for our salad. The waitress didn't even know the feast came with salad (you work here and don't know what's on the menu!!?) Our salad arrives... we barely had enough for four and the menu said "The Fest: Serves 8". Then the pizza came. The guys got theirs first... we ended up waiting 10min for ours. I wish I can rate this 0 stars, but sadly there is no option. I will never, ever go back to this location. What's worse? We only got $5 off our meal. After reading all these other reviews, complaining to the manager was pointless. This was one of the worst dining experiences I've ever had. I'm also not going to be nice where this is concerned: The waitress was very unintelligent and I highly recommend she find another job as working with food/waiting is not her strong suit.
8 years ago (10-12-2017)

Had to wait a little extra time for pizza but only because of buy one get one free week and they were under staffed so wasn't workers fault and did the best they could
7 years ago (18-03-2018)

UNBELIEVEABLY BAD! 1. The Pizza Hut website and app do not work even though I live on the same street. 2. I contacted Pizza Hut about number 1 twice and got Zero reply 3. This particular location says it is open certain hours but make sure to call an hour before close or they won't deliver (maybe advertise that) 4. Several orders are made wrong EVEN WHEN I get them to read back the order and explain how they made it wrong the last time. 5. Once when I called and they messed up an order the guy blamed me and we had it out verbally... too bad Pizza Hut allows their franchises to be run by ignorant, lazy people... I would have rated it a zero star but there was no option.
8 years ago (29-09-2017)

Came in for pizza and hubby ordered a draught and the waitress says we no longer serve draught. But it's in the menu. Took over 45 minutes to get our order. She came out with the chicken wings and we had time to almost finish the wings then the ceasar salad came out which should of come out first, then our pizza came out. By then we had to rush and eat because our grandson had to be at his parcore class at 6:30. When I asked the waitress for the bill, I asked her for a take out glass so my grandson could take his ginger ale with him and she said, we don't have take out glasses. I guess they will be closing soon also.
8 years ago (15-11-2017)

It's probably a good thing there isnt a negative option for the star rating system. By far the worst dining experience of my life.
8 years ago (01-12-2017)