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Reviews, get directions and information for Timberland Bank

Timberland Bank
"You can reach us at 800 562-8761 ext. 8010. At Timberland Bank, we are proud to provide flexible financial solutions that help individuals, families and businesses achieve their goals. Whether you call, visit us online, or stop in a branch, we are committed to making banking and lending easier for you. Timberland Bank, Trusted Since 1915 - Member FDIC & Equal Housing Lender."
Address: 101 W Yelm Ave, Yelm, WA 98597, USA
Phone: (360) 458-2221
State: Washington
County: Thurston County
City: Yelm
Zip Code: 98597


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed

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Reviews
I've banked with Timberland for 16 years. Have found their customer service to be great and helpful. I have lived abroad for over 6 years and have had no problems transferring money home or paying bills from my account in the states. Because of the difference in hours, I am contacted via e-mail for any concerns and there is always follow through on all of my requests.
No thanks! Will choose another bank because their attitude problem. I went at twin star immediately after and they were kind, compassionate and welcoming.
I have always found the people who work here very helpful, nice, and efficient. Sure, I have had to wait a few minutes when they were working with other customers but that is standard everywhere. There are much worse banks out there. I would not be with Timberland Bank for 17 years if they did not provide great customer service!
Terrible service. Twice I tried to open a bank account for my new small business. The first trip, despite having all required documentation I was treated like an idiot and the employee seemed irritated that I DID have everything she asked for and couldn't get rid of me. I asked for account options and information and she pointed to some brochures in the seating area. I thought she was having a bad day, and I was now mad, so I thought I would leave and try another day. I returned and had to deal with the same employee, who this time was even more rude. She then proceeded to tell me how I could have opened an account previously but I just took the info and left, to which I explained I asked for information and she pointed to the door. This made her mad so she threw up her hands and walked off mumbling someone else can help. I'm very friendly and easy going, and not a difficult person to work with. This happened in December 2016 and I'm just now writing the review, hopefully displaying some patience and restraint. Olympia Federal now holds my business account and their service is remarkable.
The people who work at Timberland make me feel important. They are always kind and respectful of my needs. I would not bank anywhere else.
I cannot call my bank in Yelm. BOOOOOO. Moving those accounts.
Anyone can steal money from your account after you've given out your #. Even if you ask the bank to put a stop payment on someone, they won't. They let them steal your money 1st. Then you can file a report and probably never get your money back.
great service, and nice staff
The employees are great but I have trouble with this bank's schedule and no unlimited transfers
No concern for customers what so ever. Walked in to open an account and stood there ignored for 10 min. Never been back.
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