Tim Hortons

If you're on an out-of-town trip, grabbing a quick meal at Horton is such a treat! The food is delicious, the service is super fast, and the cozy dining area is always clean. It's a lovely little spot to enjoy a refreshing break!

I’ve ordered from this Tim Hortons multiple times and almost every time my order is messed up. Items are often missing, and recently I ordered a vegetarian bowl but they put chicken in it. I am vegetarian, so this was very careless and unacceptable. I complain every time, but nothing changes and nothing ever happens to fix the service. Management really needs to take customer concerns seriously and train staff to pay attention to orders.

The crew was working so hard in a very busy environment this morning. And had some… unruly customers, I observed and watched the young worker take it really well, and still go about their work without letting affect their performance. Orders were accurate and fresh!!!

Very quick drive through service, I was able to experience this while in the short line in the lobby, where I watched about 8 cars served to before I anyone inside was. It’s ok though I assume everyone was on break, since the one guy was enjoying his booster juice while staring blankly at the till and his friend obviously had some very important text messages to attend to, hopefully they get their shit together before I come back

I have been coming to this Tim Hortons for over 5 years, and it has always been my favourite location. Unfortunately, my experience yesterday left me very upset. While placing my order, one of the staff members a white male made fun of my accent and laughed. I felt very disrespected, sad, and uncomfortable. This kind of behaviour feels discriminatory and is not acceptable.nnI’ve always enjoyed coming here, but this incident was disappointing and hurtful. I hope management takes this seriously and ensures that all customers are treated with respect, regardless of their background or accent.