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Tim Hortons

  1. Saugeen Shores
  2. Port Elgin Cafe

Reviews, get directions and information for Tim Hortons

Tim Hortons
Address: 5114 ON-21, Port Elgin, ON N0H 2C1, Canada
Phone: (519) 389-2233
State: Ontario
County: Bruce County
City: Saugeen Shores
Zip Code: N0H 2C1


Opening Hours

Monday: 5:00 AM – 10:00 PM
Tuesday: 5:00 AM – 10:00 PM
Wednesday: 5:00 AM – 10:00 PM
Thursday: 5:00 AM – 10:00 PM
Friday: 5:00 AM – 10:00 PM
Saturday: 5:00 AM – 10:00 PM
Sunday: 5:00 AM – 10:00 PM

Update Info

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Reviews
I've been going to this location for years and if recently bought a white hit chocolate and a coffee .inside the hot chocolate I found 10 ants and 1 crawling on my lid .thers no way I got all the ants .the machine or powder is infested .has to benWhen I called and complained the lady didn't sound surprised ,she asked if I wanted a replacement. I said no this is disgusting, im calling the health board .if I didn't open up my cup I wouldn't have seen the antsn.be careful as they dobt seem to care about hygiene there
Mobile orders here get acknowledged only after you go inside and make them aware of the order.nThe quality of baked goods is worse than Circle K. The staff does not take pride in this area of work.nThe staff also clearly doesn't listen to the drive thru window, they have misheard and messed up my order numerous times.nnThese are a culmination of visiting almost daily on my way to work for a two week period.
I always try to be understanding when it comes to the customer service industry, everyone has a bad day. However, the staff at this location are miserable to deal with every single time. They are rude, unwilling to correct mistakes, and frankly terrible at their jobs. Based off of the other reviews this is not a new problem, or one that has been corrected. Freshness is an issue, between the bugs in the cases and the curdled coffee I’ve received more than once. And when I ask them to remake it, they argue with me, and then continue to have a poor attitude. Something needs to be done.
Today,5th Oct I tried the French vanilla medium and double double, and honestly, both were disappointing. The French vanilla was particularly underwhelming—it tasted like watered-down coffee. I've been a regular at this place and have always enjoyed my drinks, but today’s experience was the worst I've encountered. I strongly recommend reviewing the quality.as the worst I've encountered. I strongly recommend reviewing the quality.
I always have a great experience at Tim Hortons. The staff are friendly, respectful, and always greet me with a smile. They’re quick and efficient, and they make sure my order is accurate.
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