Tim Hortons

Don’t go there unless you have plenty of time to kill. So much wait time even though there was one customerus, I work in customer service and understand the situations but here staff was too loud, asking each other about the inventory they have to make the wrap or not which barely takes max 3-4mins to prepare. However it took them long enough that I had to ask for my mobile order after 14-15mins if it is ready or not. I wonder what will happen if someone goes to drive-thru.nnStaff was taking to his friends instead of taking orders.it was personal-reasons I preferred to place order online, but it didn’t work.

This is how they dip their donuts... and before someone tries to say that they don't dip the maple they spread the maple, I don't care. There's way too little fondant and it definitely does not meet the Tim Hortons quality standards.

The absolute worst location. Gives coffee instead of tea regularly and if they do manage the tea it tastes horrible. If you order a bagel double toasted with cream cheese you get it hardly toasted with butter. You have to repeat your order ten times and still triple check it when you receive it to ensure it’s correct.

I was there at 0740 hours on Wednesday October 30th. There were many staff workers and they were all busy with the drive thru and delivery orders. I was in line inside the store. I waited over 7 or 8 minutes before I had to ask a staff member to take my order. I asked someone and said his till was broken. I then stood by the next till and again I had to ask a staff member to take my order. No apology. The line up was getting bigger. Please don’t ignore the customers in line inside the store.

Literally the WORST Tim's in Barrie. Genuinely appalling service and food quality. Staff are extremely rude and cut you off at every chance they get over the speakers for the drive through. You can barely get through the order without staff saying 'drive up' every other syllable. The food is absolutely terrible. Don't even bother asking for extra butter because it's unlikely you'll get any butter at all on your bagel even if you do ask for it. I think the entire staff needs to be fired and replaced because I think they're too far gone for retraining. Knock the whole building down and put something new in at this point.