Tim Hortons

Consistently slow service at both the counter and the drive-through. I figured one had to be faster than the other, but no. And this is certainly not a busy location compared to others. I really don’t know what goes on back there.

From 10:30 to 10:39. I went to driver thru ordered drinks and breakfast.nOne guys take my order.nFirst thing: i ordered the drinks Quencher Peach. He said he don’t understand to order it. I tried order one more time. And then he asked to me what’s kind the bagel you like? With the louder voice. Why don’t you understand me please tell me to the window to order. Or switch to other person take the order. Why speak louder with customers? Did you think while you go out to tried order foods from other restaurants. If the staff not understand what’s do you want and they speak louder to you? What do you think?nSecond: after that, one girl take my order she get what do i want for the drinks? Why did the guys first one said no more Quencher Peach? Do you guys exactly no more Quencher Peach at 10:30 am?nSo i just get 2 home style not get the drink? When i driver to the window to pay? I met the guys take my order he still speak louder to me?nYou guys need training back the staff for customer service care?

This location was actually pretty disgusting. The restaurant was dirty floors, tables. The washrooms were absolutely disgusting, i don’t think they’ve been cleaned for a long time. They don’t know how to properly process Tim’s offers. I had an offer, scanned and it didn’t go through. Everything was done correctly. They even verified that it was, but basically said ‘Oh well’ so we ended up paying $5 more on items that were suppose to be in offers. Seems a bit scammy to me. I would avoid this location. There are too many other Tim Hortons to deal with this establishment.

Employees were extremely rude. Waited 5 minutes at the screen to order a single donut and no one took my order. I proceeded to drive to the window after no one taking my order and the employee stated he could not take my order at the window. Even though it was their fault that my order was not taken. Rude employees, bad quality food. Will not be wasting my money here ever again!

A set amount of time to have your order thrown at you!nnThis Tim's is a big fail and needs to lighten up on something!nnThe employees seem like they're trying to be nice, but have strict orders to not engage the customer for any other reason then quickly throwing the food at you and hoping there won't be any complaints.nnTerrible.