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Reviews, get directions and information for Tim Hortons

Tim Hortons
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address: 1510 Pembina Hwy, Winnipeg, MB R3T 2E3, Canada
Phone: (204) 452-3079
State: Manitoba
County: Winnipeg
City: Winnipeg
Zip Code: R3T 2E3


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Extremely disappointed with this location.nnI placed a delivery order and only found out after the driver arrived that they didn’t have the items I ordered. Instead of notifying me in advance, they tried to push replacements. I declined and requested cancellation since the issue was on their end. Because I had to press “cancel” in the UberEats app myself, I was denied a refund, even though the store failed to update their menu or communicate properly.nnThe employee then repeatedly called me after the driver had already arrived, which never should have happened if this had been handled correctly from the start. I paid $25 and received nothing. This was entirely avoidable with basic communication and proper management.nnBefore anyone responds with “we don’t have you in our records,” I am intentionally leaving this review anonymously to raise awareness rather than share personal details publicly. This is not a UberEats policy issue either, it’s a store communication failure, on top of prior in-store experiences where employees have been disrespectful to customers.nnVery disappointing.
Very disappointing experience on February 16, 2026 around 7:15 PM. There was no greeting or acknowledgment at the order window, and my order instructions were completely ignored. At the pickup window, there was again no communication — the staff member handed the order over and immediately turned away without saying a word.nnOne of the worst customer service experiences I’ve had. Basic courtesy and professionalism were completely missing.
I had such a great experience at this Tim Hortons today. The young lady named Pardeep who served me was incredibly nice, sweet, and welcoming from the moment I walked in. She greeted me with a genuine smile and made me feel like my visit actually mattered. It’s rare to see that level of kindness and customer care during a busy day, but she handled everything with patience and positivity
AWFUL experience there today at the drive thru. I bought one of the Tim Horton's souvenirs there, and of course I didn't get the receipt at the time of purchase, but was ok with getting a gift card even. The guy was so not nice to me, called his manager, the item was in sellable condition sealed in the box and was bought a week ago and he wasn't willing to do anything for me, he closed the drive thru window I waited and he threatened to call the police on me he said i taped it i said not true the type of tape we dont have at home and the rest of the souvenirs in his showcase are taped the same way ...I left and will try to return at another location, get a gift card in exchange, ALSO WILL FOR SURE complaining to Tim Horton's customer service
I was on my way to work downtown and I ordered a Jalapeno bagel with butter and H&G cream cheese with a Large 2 sugar 3 milk. Very simple order if you ask me. However they somehow got both items wrong. I got the bagel without butter and plain cream cheese as well as a coffee that was 2 sugar 2 milk. I didn't have time to go back, and I shouldn't have to, but this is why I am quite dissatisfied with this location.
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Directions to Tim Hortons with public transportation


Northbound Pembina at Finch 40 meters
47
60
649
Southbound Pembina at Royse 60 meters
47
60
649
694
Northbound Pembina at Fletcher 190 meters
47
60
649
Eastbound Clarence at Pembina 210 meters
694
Southbound Pembina at Clarence 240 meters
47
60
649

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