Thornton & Grooms - Oakland County

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About

Help with your heating, cooling and plumbing is a phone call away. Call (248) 644-7810 or schedule service online and save http://bit.ly/2kdOxMKFB

Story

Founded in 1937, Thornton & Grooms is a family owned and operated business committed to providing the ultimate in comfort and service to families in Farmington Hills, Birmingham, Troy, Bloomfield, West Bloomfield, Southfield, Novi and the metro Detroit area.

When you first call Thornton & Grooms you will experience our Above & Beyond™ Customer Service. A courteous and knowledgeable Customer Service Representative answers the phone, listens to your needs and schedules a service call that’s convenient for you.

Mission

To create lifelong relationships & raving fans!

Products

Help with your plumbing, heating and cooling is a phone call away. Call (248) 644-7810 or schedule service online & save http://bit.ly/2kdOxMKFB

Service and repair for all makes and models of furnaces, air conditioners, heat pumps, water heaters, sump pumps, indoor air quality, faucets, garbage disposals and much more.

Address: 24565 Hallwood Ct, Farmington Hills, MI 48335, USA

Phone: (248) 644-7810

Website

moc.smoorgdnanotnroht@ofni

State: Michigan

County: Oakland County

Zip Code: 48335

Update Info

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Reviews

My wife and I had a serious blockage in our kitchen drain. We had a few companies out but definitely liked Thornton & Grooms presentation best. While a few workers from Thornton & Grooms came out, Cody Spear was the employee who actually did the work on our house. Cody was nothing short of amazing. I know it wasn't an easy job and he was fantastic. He fixed the issue and the many new issues that arose. On top of it all he finished it within one day. Cody was super professional, easy to talk to and gave it to me straight. I highly recommend Thornton & Grooms and especially Cody Spear.

 8 years ago (25-10-2017)

We definitely give Thornton & Grooms the highest rating possible. Kevin came to our house today to fix an issue we ended up having with two toilets. He spent five hours at our house fixing them both! He was the most knowledgeable and thorough person we could have ever asked for to help us. We're so grateful to him for helping us. Thornton & Grooms are very lucky to have someone like Kevin working for them. Thank you!

 8 years ago (03-11-2017)

Thornton and Grooms has continued to impress me with their service, knowledge and professionalism.  Randy B was out this am for a yearly furnace check... he made sure everything was in order, changed my filter and humidifier filter and made sure I knew how to do it on my own.  Great experience as always.. I wouldn't even consider using any else but Thornton and Grooms...

 8 years ago (06-11-2017)

Thornton & Grooms is a great company, and I am very glad I chose them to replace my furnace and AC system.  Their crew led by Lee Xiong was outstanding, very patient in listening to concerns and answering questions.  Lee's attention to detail is impressive.  The installation was organized and clean, everything was appropriately secured (pipes and wires), and they even did a couple things to improve what was installed previously.  The whole team (Lee, David and Mo) were well-trained, professional and cordial.

Communications from the corporate office was excellent, including phone calls in advance of the installation and emails announcing individuals who would arrive at my house, with data on background checks for everyone.

Fantastic experience.

 8 years ago (08-10-2017)

Dorian arrived to do the annual plumbing inspection after I got a call saying he was on his way. During his time here he was professional, helpful, and friendly. He got the job done efficiently and was able to help me address three other issues I have to deal with. One issue was handled on the spot. The other two will need a service call, but I have an estimate so I know what to expect. Overall, well done and a good experience. For several years now I have been a satisfied customer of Thornton and Grooms and each experience, like this plumbing inspection, reinforces the idea - these guys know what they are doing and they do it well.

 8 years ago (04-11-2017)

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