We moved to alberta and put some of my mothers things in a unit here. Sence them we have been threatened to have our stuff sold or auctioned off, also we have received 4 different bills from him all with different amounts on them. He add 50$ one time fee witch is not in the contract we signed!! I am currently refusing payment until I can get a consistent bill. My unit is 47.46 per month the late fee is 25 plus hst. I have got email bills ranging from a 650 auction fee to 123.00 to 134.00 this guy is clearly looking in the units and trying make cash off of what he finds by trying to bully you or anger you in to not paying so he can sell you belongings... avoid this place at all costs.... I will not stop informing people also I'll be taking an add in the st Catherine's standard and the shopper to make people aware of what you get from the lowest rate guaranteed self storage unit in the region.
10 years ago (07-06-2016)
Great company to deal with, clear communications and easy to deal with.