The Waters - An Urban Spa Retreat - Waterloo Regional Municipality

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About

Visit The Waters ~ An Urban Spa Retreat, to satisfy your need for a resort-like getaway, any day. Experience the highest quality day spa services.

Story

The Waters - An Urban Spa Retreat is Kitchener-Waterloo's most sophisticated day spa. Voted the Best Spa, The Waters is like a resort spa getaway right in Uptown Waterloo. Serving Women, Men, Couples and Groups, our dedicated and professional staff look forward to providing you with the most nurturing, attentive service. Visit The Waters and experience the difference.

Address: 75 King St S on Willis Way, Waterloo, ON N2J 1P2, Canada

Phone: (519) 888-7727

Website

moc.apssretaweht@ofni

State: Ontario

County: Waterloo Regional Municipality

Zip Code: N2J 1P2

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Reviews

I had my first pedicure at the Waters Spa and am extremely disappointed.  My heels were in need of a good pedicure and a week later they look and feel as if I didn't have one done. I have been using cream on my heels daily. I have never experienced this before at other spas. They didn't remove any dry skin and only sanded it with a tool. The menu said the pedicure would be 40 minutes and within 20 minutes the lady was applying polish. I felt rushed and that I paid for a service I didn't get.

 8 years ago (03-04-2017)

My friend had the body buff treatment and left with blotches of tanner all over. I could have done a better job applying it. I had a mini makeup application, with uneven liner and was asked to apply my own mascara. When I asked her to fix the crooked liner, she tried to scrape it off with a mascara brush instead of getting a q-tip. What a horribly over priced experience. Will never go back.

 8 years ago (06-06-2017)

I had the worst waxing experience of my life here. I was provided a gift certificate to the salon as a Christmas gift and decided to go for a Brazilian wax which I have had many times in the past at a couple of the salons I regularly go to but since i had the gift card i figured why not give them a try! - worst ever. The girl who did the wax was very nice however she left me bruised, ripped me and still left a ton of unwanted hair! I was also left so covered in wax. The hair was definitely long enough to be properly waxed and in fact I had to go today to have it fixed by another salon who was horrified at the job that was done.  As a professional I dont think the phrase "you will still need to shave a couple spots" or "put polysporin" on it should be used when referencing waxing a sensitive area.

I will not be back.

Carly never called to fix this situation either, not that it could be fixed...

 9 years ago (24-01-2017)

My husband gave me a gift certificate and when I called to book the receptionist said that I must book with 4 o 6 week and advance!  Water Spa must inform in advance to make the purchase that you must wait to use the gift certificate.  I very disappointed!

 8 years ago (20-07-2017)

I would like to think of myself as a regular! I get monthly RMT massages and very frequent nail and facial services. I use all of their spa products and skin care lines. Since moving to Waterloo 4 years ago, I have ventured off and tried other places, but keep coming back for more! To me no other place compares and when I brought all of my bridesmaids here the day before my wedding, it was a total hit!

 9 years ago (24-11-2016)

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