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Reviews, get directions and information for Gina's Spa Hair Studio Medi Spa

Gina's Spa Hair Studio Medi Spa

About

Spa | Hair Studio | Medi Spa – Replenish and Renew
We love to make you look and feel the best you possibly can.
Like us for #GinasTips #SpaBliss #Inspiration

Story

Gina's Spa, Hair Studio and MediSpa is a sanctuary, providing each guest unsurpassed services in a warm, nurturing environment that emphasizes restoration of mind, body, spirit, as well as your outer self. Consistently Voted as Kitchener-Waterloo's number one spa, Gina's is has a state-of-the-art facility and hospital level sanitation.

Address: 6 Regina Street N, Waterloo, ON N2J 2Z8, Canada
Phone: (519) 886-2090
moc.apsanig@ofni
State: Ontario
County: Waterloo Regional Municipality
Zip Code: N2J 2Z8



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Reviews
Get my facial here with Krista and she is absolutely amazing! My skin has never felt or looked better. Everyone is super friendly and welcoming. Have been a client for many years thanks to the excellent care and service.
I went to various beauty centres to get the detailed service I was looking for and my expectation could not be met. then, a friend of mine recommended gina's. I was there last week and I can say that ginas is the best of all the beauty centers I have ever been to. Both the service I received and the approach of the employees left me in awe. Professionals understand exactly what you want and treat you in accordance, without rushing their work. they also offer practical advice on your needs during the service. It's been over a week and I've received countless compliments so far. It’s guaranteed that heads will turn. Quality is never an accident.
I had a terrible facial experience yesterday. First of all the person performing my service was sick and I am currently pregnant which made my experience not relaxing. My hour long facial didn't use the full time. As part of the facial I got my eyebrows waxed, she took my eyebrows! I've never had them this thin in my entire life and she over waxed the center, it is going to take me a long time to grow these back. The "massage" was very disappointing and the scalp one just formed knots in my hair. The This was not my first facial nor my first facial at Gina's. Extremely disappointed and hope that I don't get sick from it.
I came to Gina's for their massage with Rob! He makes a comfortable environment, gives a great massage and really great to speak with about any concerns/questions. Highly recommend!
Was able to get a booking right away and my stylist did an awesome job for what I wanted. The end cost was also $100 cheaper than what I was quoted and my hair turned out amazing. Will definitely be a returning customer.
The experience here was good. Staff was friendly and the service didn’t feel rushed. However it’s quite expensive when the quality isn’t great. I got my fingernails and toes done for my wedding, with shellac. The polish was bumpy and didn’t look overly great. I asked the lady to fix one of them, which she did but it ended up looking worse as she just put the polish over top of the mistake, so I didn’t ask her to fix the rest. On top of that, the polish didn’t even last two days without chipping which was super inconvenient with it being done for my wedding day. For this price and quality, I would unfortunately not return.
Unfortunately this was my first and last time at Gina’s spa. I called a month in advance to book in my essential manicure and foot and leg spa therapy. At this time I advised I have shellac on my toes that will need to be removed. On this call, I asked how long the appt would take and they said about 2 hours. I show up to my appointment and they only have me booked in for an hour and it was only for an essential manicure. I advised that I booked for essential manicure, foot and leg spa therapy and shellac removal and the person I spoke with told me it would be 2 hours. The person at the front desk advised they would try to squeeze me in for all of that. I was then taken back by someone who did my manicure. This manicure job was extremely bumpy and already had some imperfections when it was complete. Including shellac around my nails on my skin. She then told me she would go get my invoice. I had to tell her that I still had a pedicure. I was then taken upstairs to have my pedicure. After waiting a couple minutes I was sitting in the chair and the lady asked if I had shellac on my toes I have now already advised I need shellac removed on the phone call and at the front when I arrived. I advised I would need it removed. She then tells me that she was not informed I had shellac on my toes and that she may not have time for the foot and leg spa therapy because of this. The shellac job on my toes was better than my manicure, but certainly not worth the price with all of the small imperfections. I ended up telling this person that I would just stick with the essential pedicure. Near the end of the appt, the person told me there would be time for the leg and foot spa therapy but I had to decline as I had now been at Gina’s spa for 2 hours and 20 minutes and I had other obligations to attend to. I was anticipating this appt to be around 2 hours as I was informed on my first call. To add to all of this, my fingers nails started chipping and peeling off within 2 days of having been completed. With the lack of communication at this place, the poor quality of shellac application and the shellac not even being able to last more than 2 days, I would not recommend this place to anyone. $170 for the pedicure and manicure was not worth it at all. I booked this in 2 days before I left for my week long honeymoon and I am extremely disappointed this job did not even last my full week away.
My husband and I went for Essential Pedicures, which are advertised to be approximately 60 min in length. Mine was 50 min and his was only 40. When I mentioned it at reception, the response was that 60 min is allotted in case your pedicure takes longer. Not impressed.
I would give 1 star but the woman who did my pedicure was lovely! However, the staff doing my manicure wasnt very personable and the quality of both manicure and pedicure was horrible! For $130 and a special polish they told me would last longer I was shocked when the next day 3 of my toes had completely chipped. They fixed it for free which was nice but then 2 days later my toes were chipped again and my nails also chipped. I didnt even bother wasting my time to go back. For the price I would expect much higher quality. Especially since the girl doing my nails bragged to me about how they are better than all the other salons.
I made an appointment with Candy, she is a nice lady who provided excellent Swedish therapeutic massage services for me!
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