Lotus Nails & Skin Spa

Called to see if they would have time to take me in 15 minutes, they said not a problem. The salon was clean and inviting, there was no strong odor, and I did not feel crowded. The girl that did my nails, Laura, was very nice and did a fantastic job. She took her time and my nails turned out great. The prices were fair, I would definitely go back.
8 years ago (01-09-2017)

Arrived at 7:30 with my daughter and signed in. At 8, they acknowledged us, asked what we were they for, and set us up in chairs soaking our feet. While we waited, another customer became annoyed that she was there for an appointment; they had started her nails, but they moved on to service someone else. She began to file them herself! We decided to give it a bit more time, but as 8:40 approached, with no sign that they were even going to begin our pedicures, we abandoned the now cold water and began to dry our feet to go. Though the staff was only a foot away, and could not have missed us preparing to leave, no one made eye contact, much less addressed what was happening. Understandable that a business such as this gets very busy unexpectedly - that's the nature of walk-ins - but it would be appreciated if they had just told us when we arrived that the wait would be over an hour, or better yet - that they just didn't have time that evening. If they had even offered one apology or acknowledged the wait (or even our presence!), I would return again as have been there before and always left satisfied. It takes no time or effort to be considerate, and the lack of it should resul
8 years ago (30-08-2017)

I used to love this salon. Have been going there for over a year, 1-2 per month to have my acrylic nails filled. Went in earlier today to make an appt, asked if they had time around 5. I stressed that I realized that I was booking last minute which I don’t normally do, and they assured me it was okay. Went in at 4:50 and sat and sat in the waiting area, they all saw me but didn’t say anything. The salon was busy and I figured I’d have to wait a little bit. Finally at 5:40 I spoke up asking what was going on. My regular nail girl said “we don’t have time to do your nails today, did you book an appt?” I looked at the girls who booked me in, and they simply looked the other way. If they didn’t have time they should have said so. I was very upset as I work in the plaza and have referred a lot of customers and friends. I will not be going back there again.
8 years ago (11-11-2017)

This is absolutely the worst nail salon I have ever been to. READ TO THE END! I have never written a review on a site before, but I feel I have to protect other people. I had an appointment at 4:30 and I was left waiting for 10 mins, which in itself isn't horrible. However, two other people left while I was there because they had appointments and were left waiting 30 mins. I was getting acrylic nails put on and when the young guy was cutting the nails down he cut my finger next to the nail he was cutting. After that a woman took over and applied pressure and stopped the bleeding. She continued to work on my nails until it came time for the polish. She gave me the colours to look at and then left me sitting there for another woman to finish a client and come and paint my nails. Finally got my nails painted. The whole experience lasted an hour and a half! Here is the best part....NOW I HAVE AN INFECTION AROUND MY NAIL. PUS IS OOZING OUT AT THE NAIL BED. The woman kept pushing back my nail bed with her dirty finger nails. Please don't give these people your business. There are many other places to go.
8 years ago (07-10-2017)

made me wait 20 minutes after i asked if they had any room. could've just told me no instead of talking to each other and ignoring my presence.
8 years ago (22-09-2017)