The Southampton Inn

Came for a ladies weekend. Rick at the front desk went out of his way to help us with the fire pit on the patio. He and all the staff were extremely gracious. The beds were very comfortable and the rooms clean. Beautiful spot, we will return!Rooms: 5/5

I stayed here last week for one night. I really only slept in the room as I was out playing golf all day and left early the next morning. Upon arriving in the room, I noticed some scratches on the desk in the top left hand corner. I thought nothing of it at the time but now I know I should have taken a picture. When I arrived back to my home, I noticed my credit card had been charged $100 for what the hotel called 'desk damage'. I immediately called the hotel and they told me there was hot water damage to the desk. I asked to speak with a manager and was told he wasn't in but he would call me back after he arrived at 10:00 AM. I have called back several times and I have yet to receive a call back. The funny thing is, they put the coffee maker on the desk... what do they expect? This place is a scam! I guarantee they charge everyone staying in room 247 the $100 fee for 'desk damage'. STAY AWAY or make sure you take a lot of pics and videos of the room when you check in!

Customer service isn’t great. I called not knowing there was a two night minimum. Was informed by the woman on the phone that if I called back on Thursday they would be able to lift the minimum. Call back Thursday, they don’t lift until the day of. Kind of silly and as a business owner would think they would want to have the room booked at least one night than no nights, especially only 24-36 hours prior to check in. Clearly front desk employees aren’t on the same page.

Hotel is nice and clean and has a good pool and great location! Minus 1 star because the coffee and lattes at the Claude’s, the restaurant on site, are actually the worst I have ever had. Maybe get a nespresso?Rooms: 5/5

I want to give background to my rating. I called to check on availability for a block of rooms for a June weekend event and was told there was plenty of availability not to mention was quoted a low rate. I was told to speak to the manager who I left a message for and spoke to a few days later upon her return call. I came to find out the hotel was sold out that weekend and there was nothing available and rate quoted was completely incorrect. Meanwhile I booked a house as well for that weekend and the hotel was to accommodate the overflow of folks for that weekend. Unfortunately there was nothing SH Inn could offer me and the manager was apologetic. Ultimately we had to cancel the house and completely change the plans. A huge disappointment but also I stayed there several times and also recommend it, yet they didn’t even offer for me to come back another time with some incentive. Apologies are nice but it was a huge inconvenience and fact nothing was offered for our return given our loyalty tells a lot about management philosophy.

We really enjoyed our stay at the Southampton inn! The rooms were very well kept and clean, the review photos don’t do it justice. The only thing was there was a large amount of bumble bees/bees outside of the doors who made it hard to get in and out. There is a sweet black and white cat that stays by the front office who greeted us. Overall it’s very close to the village and the beach, you can walk to almost everything. I would recommend staying!

Stayed here many times throughout the summer during a filming project. They treated us well and the rooms were comfortable, clean, and sufficientRooms: 5/5

A decent hotel for the price in Mid February. Rooms are very clean, the heater keeps the room nice and toasty. The best part is they allow dogs with a pet fee. Bright spacious rooms. Bonus of having a couch at the foot of the bed for tv watching. On the surface everything is perfect, but there’s tiny things that can be touched up like the shower rack that was rusty, and the winter dust that covers the ice and vending machines that keep the place in the middle tier of hotels.

Very clean, friendly staff, we were able to check in before 4 pm when we arrived. The grounds are peaceful and they have games and a pool for when it’s warmer out. It is within walking distance of shopping and restaurants which was great. Prices are really good during the off season.

Beautiful hotel located very close to downtown. Would definitely stay there again.Rooms: 5/5