The FairBridge Inn, Suites & Conference Center

The price was good, but the beds were as hard as a rock. Our window had a crack in it, which added to the creepy atmosphere of the property. The game room was a joke considering that the doorknob was broken and we couldn't even go in. The vending machines had layers over 1/2" thick of dust on it which was not a great sign. Breakfast area and the lobby are both newer, and looked nice, but the rooms need an update. On the positive side, the breakfast was REALLY good given the type of hotel it is. Full biscuits and gravy, pancakes, and juices/pastries. That was definitely the highlight of the stay.
7 years ago (05-08-2017)

Overpriced, tiny rooms, outdated, complete lack of technology at the front desk. We booked five rooms and I was the last to check in from our group. The night manager had no idea which rooms had been filled and had to call and run back and forth to knock on doors to find out which room was empty. All at one am with four exhausted children waiting and a parent traveling alone. It was a fiasco. I believe our room for two queen beds on the top floor was roughly $170 for a Friday night. There was no comp offered but the manager felt awful and was quite distraught with the computer system and my angst. I would never recommend anyone to stay here if at all possible. The price in no way reflects what you'll receive.
7 years ago (20-08-2017)

Reasonably priced hotel. The refrigerators in the rooms were nice to have along with the coffee pot so I didn't have to go down to breakfast to grab a cup while getting ready. Hotel is clean.
7 years ago (06-10-2017)

The hotel room looked great at first glance for the price. Once I started to settle in I noticed that the bedspread had hair all over it and once I pulled down the bedspread there was hair all over inside the sheets as well. I called down to the front desk and the guy working was really nice and brought me a new set of sheets, which I really appreciated. But, it worried me that if the bed was that dirty what else was as dirty as that bed. The room also was extremely humid and not well ventilated. The air conditioner that was in the room was hardly blowing any air even though it was turned up to its highest and coolest setting possible. You could also see a ton of dust on the vent which was probably blocking any air from coming out. Would not recommend if you have any allergies.
7 years ago (31-07-2017)

PLEASE DO NOT STAY HERE! If I could give negative stars I would, just to warn potential future patrons. When we were checking in, the woman answered phone calls and gave prices out to people which were considerably lower than what we were booked as and refused to adjust that for us saying she couldn't due to us booking online - THROUGH THEIR WEBSITE. Then when I went to talk with a manager, Annie, regarding this the next morning, she started yelling and talking over me - waving her hands in the air and getting loud. I interrupted her to tell her I do not want to argue, I was simply calling this customer service issue to a managers attention and she continued to yell and explain how I am wrong for asking. I began to walk away calmly because I was not looking for stress and she followed me out to my vehicle yelling "Ma'am come back here!" Honestly, this was a rather traumatic event and I want to let EVERYONE know that this is how they conduct business.
7 years ago (29-09-2017)