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Swiss Chalet

  1. Collingwood
  2. Collingwood Comfort Food
  3. Collingwood American (Traditional)

Reviews, get directions and information for Swiss Chalet

Swiss Chalet
"For over 65 years, Swiss Chalet has served Canadians delicious comfort food at a great value price point. It all starts with our rotisserie chicken and smoky BBQ ribs, perfectly paired with our fresh cut fries and famous signature chalet sauce. Available for dine-in, delivery and take-out!"
Address: 440 First St , Collingwood L9Y 1B6, ON, CA
Phone: (705) 445-1931
State: ON
City: Collingwood
Zip Code: L9Y 1B6


Opening Hours

Monday: 11:30-21:00
Tuesday: 11:30-21:00
Wednesday: 11:30-21:00
Thursday: 11:30-21:00
Friday: 11:30-21:00
Saturday: 11:30-21:00
Sunday: 11:30-21:00

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Reviews
2 stars for the chicken it's always good. No complaints there. But... this would be the 3rd time I've ordered perogies and the seasoned fries and it was extremely salty! Over seasoned. I'm not quite sure if this is new staff who keeps salting it blindly but it would be wise to check please. Even after wiping the seasoning it was extremely salty. I might have to wash them next time. The seasoned fries weren't properly mixed. It looked as if the fries were dropped in the box and the seasoning was poured in the middle. I think I'll be staying away. I know they can do better. It started getting worse just a few months ago. ‍
Horrible service but food was good. We waited and waited to be seated since that’s what the sign said. We even walked around to look for someone and luckily after a few minutes someone came out with food and finally we got seated. I guess everyone was on break when we got there or something.Recommended dishesRibs
Not my first choice for dinner but this place saved the day, as all the other restaurants I tried were closed or were booked for 2 hours and take out was almost just as long, something normal for a long weekend I guess in this town. Food was made to order, no errors or omissions finally and food taste was Swiss Chalet standard. Great value. Couldn’t use the app so I had to go into the restaurant to order is my only complaint. Assuming they shut it down as they were near closing time.
Passing by the city and happens that Harvey's/Swiss Chalet is the only choice. The parking lot is a bit shabby, and there is a lack of lighting. Getting inside, it was a lineup to order, and it took time for the order. I was so excited to have my big harv burger after a long time. However, it was a bit disappointing, the burger is very salty and undercooked. Things changed a lot these days to the worst expected. Lesson learn
We had a group of 16 of us all seniors and our food was excellent and the service was excellent. No problems at all. Thank you Lori and Ash, you were both very attentive and very friendly You checked on us often, to see if we needed anything else. I would definitely go back again. The festive dinner was delicious. Thank you.
Had a great time with my wife and her family. The manger treated us with excellent service. The food was delicious and the portion size was good. My nephew and niece enjoyed their special treat after getting their new karate belts from down the road The time of our visit was 8 pm with the date being Friday January 27, 2023
We were told the wait for take out was 10-15 minutes. Right after we ordered the manager came out and said to the man taking orders that it would be 20 minutes So we waited and waited and yes waited The man before me was 48 minutes the lady was 46 minutes and I was 40 When I confronted the manager to tell people the correct wait times. She was rude and tried to say we were all lying! All she had to say was sorry! Not be rude to all of the customers who patiently waited.
Yummy food and great customer service. We did a take out order and had been waiting a little over our pick up time so the worker at the Harvey’s counter offered us free drinks. The Swiss chalet side also threw in an extra side for us. The woman at the Harvey’s counter with the pink and blonde hair has amazing customer service and was very kind. Give her a raise!!
Waitress server was fantastic. 1/4 chicken dinner Dark meat was not fully cooked! Obviously ponk and red bone meat. Head chef said it was cooked so waitresses hands were tied. Sent it back 3 times. Finally just boxed it and brought home for the dog to eat. Will not return!
The waitress was very nice but I could have personally made our dessert by the time it arrived at our table. My companion's chicken was dry. Not the best Swiss Chalet experience we have had.
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