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Surplus RD

  1. Saint-Eustache
  2. Laval-Ouest Furniture Store

Reviews, get directions and information for Surplus RD

Surplus RD
"Meubles RD offre des meubles, matelas et électroménagers, moyen à haut de gamme, neufs, emballés dans leur boites d’origine, en provenance de plus de 50 compagnies à travers le monde, à une fraction du prix de détail suggéré par le fabricant PDSF. Vous ne trouverez pas de décors exceptionnels dans nos entrepôts, car nous réduisons au minimum nos coûts d’opération pour faire profiter d’un maximum de rabais à nos clients. En bref, magasin laid = mobilier abordable!"
Address: 450 Boulevard Arthur-Sauvé, Saint-Eustache, QC J7R 4Z3, Canada
Phone: (579) 633-1333
State: Québec
County: Deux-Montagnes
City: Saint-Eustache
Zip Code: J7R 4Z3


Opening Hours

Monday: 10:00 AM – 5:30 PM
Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
TERRIBLE SERVICE! Never buy there! We bought all our new electros because they were « in stock » but no, surprise!! We needed to wait 2 weeks to have them. Our washing machine arrived all damaged even if it is new and Meubles RD says is not their fault but the manufacturer’s. What a way of washing their hands! I could have bought a used one instead! Very unsatisfied
Ordered a sectional two weeks ago . We were PROMISED delivery for the 6th of October. Which has come and gone. W e call at the end of the day and was told there was no date . Called again to confirm a new date.
Cant get hold of them and still have not had any support pertaining to my order that I want to cancel...took my money....never again!!!
UPDATE following Meuble RD's response: Indeed likewise applies for after sale employee that can be ill-mannered towards clients. Point number 4 is yet to be resolved as replacement items from defective order were sent to a wrong address and delivery crew still proceeded on going to this address. Now another 10 days is proposed to have the replacement items delivered to the correct address. Worse experience by far, defective company! An All Sales Final Policy becomes enforceable through communication; NOWHERE during the checkout process on your webpage and prior to submission of payment it is clearly stated and communicated that all sales are finial, no message, no pop up or tick box is displayed. Original: Byers beware before purchasing online with Meuble Rd. 1. Sales are final with NO indication or agreement box that allows clients to be aware of their policies prior to the completion of the transactions! 2. Painful to no after sales service. Client services via telephone can not help and won’t do anything and only redirects you to fill a form online each time where follow-up is performed beyond a delay of 72h. Mixed information are provided by client service reps, etc. 3. Wrong item was delivered 4. Replacement items being delivered to the wrong address. No way to contact them as client service only opens at 10am! Very and most painful experience ever with a furniture company. Beware buyers, think twice and reevaluate prior to purchasing with them I will certainly not recommended Meuble RD any time soon!
Told me someone will contact me once items ready. No one calls in AND good luck catching someone on the phone
Great service and great quality and price
Bad business practices and horrendous sales people. Carefully read their return policy before stepping in their store. NO REFUNDS are being offered here. Who would want to shop at a place like this in 2020 ? Our experience was pretty bad overall, the salesperson kept pressuring us to buy stuff, the furniture was ok and the prices were high. So, we only bought a 100$ art piece to find out it was 50$ at an another store ! May this 50$ mistake be a lesson for other folks out there, stay away !
I understand the concept no decoration needed of the shop to charge you less on goods ..but its very depressing. If they want to minimize cost ...why have shops at first place u can sell just online like Amazon or Wayfair
We ordered our couch on September 4th 2016. It is now mid November and we have been told that we might get it by end of November or early December. This is the second time they push the date. Absolutely ridiculous service. When we bought the couch they told us originally that the MAX it would take is about 5 weeks. Big difference between promising 5 weeks and telling customer 12 weeks after the purchase is made. Also they are not offering us any refund or store credit. We are stuck with no couch for 3 months!!! Not recommending this place to anyone!
No stock on hand, long wait times to receive your item & staff that often disconnects the phone from calls. Will not order here again
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