Steele Chrysler Limited

I had a recall on my Jeep Liberty to get a trailer hitch installed. I showed up alittle late but there was no issues and I went right in. My service advisor (Ashley) was very helpful out of the gate. I was even offered coffee/tea and got to sit in the most comfortable lounge chair. Aha. They followed the recall order step by step and inspected the vehicle before installing the new trailer-hitch with minimal time delay. When I got home I inspected the newly installed hitch myself, and it was done correctly. The mechanic even greased up the bolts for easy removal in the future. I don't go to automotive shops often besides recalls/inspections or alignment work since I can do everything else myself...but if I had to, I'd go there next time I need something done. 👍
8 years ago (23-01-2018)

Just purchased a new 2017 Jeep Cherokee Trail-hawk from Steele Chrysler at 44 Bedford on 13 Sep 2017 and received excellent customer service from all departments involved (Sales, Finance, Parts, Servicing and front desk); they definitely embrace you as part of their "family". Both Dylan (salesperson) and Cory (financial manager) along with everyone that we came into contact with treated us professionally and clearly put the customer first. I returned to have an issue with the installation of back-up sensors, which were added to the sale of the vehicle, and the Servicing Dept had it quickly addressed with the subcontracted installer and returned the vehicle in perfect condition. We look forward having our vehicle serviced and maintained by them and strongly recommend including Steele Chrysler 44 Bedford on your list to shop for a new or used vehicle and your vehicle service needs. Thanks.
9 years ago (10-11-2017)

Might be a good place to deal with if you could actually get through with a phone call to the service department. I loose patience after the 5th time trying to get through to the service desk in a hour.
8 years ago (07-03-2018)

Bought a 2016 jeep Cherokee 75th anniversary edition last year. Had issues with ice build up on the inside of the car windows. Took it in 6 times for same reason and they found a leak in the front fender which was “fixed” but it actually got worse.. Beyond annoyed with service and them not taking me seriously. You pay thousands of dollars on a vehicle the least you can do is fix it properly and clean it out when you’re finished so there isn’t greasy finger prints on everything. Also don’t understand how my odometer is reading 500 km over what I brought it in at too. 🤷🏼‍♀️
8 years ago (05-02-2018)

Had some scheduled warranty maintenance. Quick and friendly service!
8 years ago (19-04-2018)