Starbucks

It was all good, but recently they started burning coffee, so today and a week ago I got over burned bland. A week ago they changed the coffee, but today I did not notice as did not try it out right away

I stopped at the emerald hills location today and cannot pay enough compliments to the lovely ladies who were working around 10am.nThey were so busy with lines in the drive in and in store, I placed a mobile order from the parking lot to save myself the wait inside.nWhen I entered the store it was packed and I'm the brief time I waited I witnessed several interactions between the forms working and a bit of a challenging customer. Throught every interaction they all remained professional, polite and kept smiling through it all. As someone who has worked in the sucks industry for over 30 years I was so impressed by their composure, professionalism and positive attitudes!nWell done ladies! Will definitely make this my new go to store!

They don't allow dogs in even there's 100s of yellow jackets outside. And they still don't do pup cups on the app.nnHope this one gets a new manager soon

My partner and I have been going here for a few years now because the service is always great, but unfortunately my venti sized coffee was not filled to the top again. Previously I assumed this was because of the foam, but even when I order from other Starbucks locations they still fill it more to the top. I feel a bit ripped off at this point, especially since my partner ordered a grande and he got the roughly the same amount of coffee as me. In the future I’ll probably just order a smaller size or find a new coffee shop if I’m going to spend this much money on a coffee. The customer service is always pleasant, but the quality/quantity of product provided is definitely lacking.

Great building but when I got burnt because the lid on the drink they gave kept popping off no matter how you grabbed they did nothing I had to ask for a new lid. Then came back I after going to my vechile and had to change the cup because the lid would not stay on and found the cup rim disfigured.nWhen I cam back in staff laughed as they realized I had come back and I explained the cup was the issue eing the rim was damaged. Literally got qscalding burn on my hand with no apology till I came back in and barely that. Just bad manners and lack of knowledgeable service.