Sport Chek Victoria Square

Thank you Garret for your impeccable customer service, knowledge and patience. I'm so happy with my purchase and the overall experience. My family and I were at the Southend Gordon road location just yesterday and were ignored the entire time, despite walking around with 3 floor models to try on as they weren't my size. Every employee on the floor stood their doing absolutely nothing, almost performative why they were even out there, if not to help customers or make sales lol... absolutely a teachable moment for any management of that location that cares at all about their reputation... because it wasnt even closing time, as we were there atleast an hour before to even consider that as a plausible variable as to why we were being ignored. Anyways, the east location staff were all super friendly, greeted us within seconds, and also very informed. We appreciate your efforts, more than words!!!! Thanks again!!!

I bought a winter Jacket from here. At one point I thought this one doesn't gonna work for me. But, 'Iryne' a sales girl she helped me to find those one on sales. She got me jacket actually worth $350 and that was on sale then I got that one for $90. Yeah that was a bargain. Then when I moved to Checkout I met another Amazing person 'Mathews' a super friendly guy as Cashier.nnI can say these guys are born salesmen's.

This is an online review: I made an order for multiple yeti mugs and one came very dented and with the price sticker ripped off the bottom so probably previously purchased and returned. It was frustrating to receive something they shipped out that clearly wasn't checked. The mugs were securely wrapped within their box so it seems highly unlikely it was damaged in transport. I sent a message to customer response and haven't heard back yet in a week. I went to the nearest in person store but they didn't have the same mug to replace it with either. The kicker is that when I returned it they marked it as do not sell. So they definitely shouldnt have sold it in the first place.nnFast forward to me giving it one more try and making another order of yeti mugs to be used as gifts had to order onlinr as there was an online deal. 2/3 came visibly scuffed and I can't gift them now. My frustration is directed at Sport Chek clearly not verifying their products before mailing out to customers. 3/9 total mugs or 33%, being defected is not good business. I submitted another message to customer service for this one as well. This whole thing has been a headache being disappointed and having to run around to the store only to not be able to replace the mugs anyways.nnWould NOT recommend ordering with them online as products have a high chance of coming predamaged.

Visited the Vic Square location on Nov 11th at approximately 2pm. Shopped around the store for at least a half hour and was not once approached by a staff member offering service. When I went to pay for my purchase there were 2 tills open. There was an older East Indian fellow on one til who was having an issue with a customer and sent the customer to find the associate that had served him. In the meantime he stood by and watched the young girl on the other til ring up one customer after another while he watched. She was clearly irritated and asked him to help - he replied that he couldn’t and continued to stand there and watch the line grow. The girl was definitely upset however she could also benefit to learn not to have these conversations in front of customers or treat them poorly because of staff issues. I can honestly say I have never had a great customer experience at either Regina location.

Shout out to Garrett for the spectacular service and advice! Spent a copious amount of time with me until we found exactly the right support and fit I was looking for. Thank you for all of your time!! Sportchek, this lovely man deserves a raise. :