This is a great business! I had a troublesome drain clog in my basement that I couldn't get rid of with store bought products. When I called for a quote, the lady who I spoke to was very nice and personable. She was happy to answer all my questions. I called back later to set up the appointment and spoke with the same woman who was happy to schedule my job as soon as they could.
When the plumber came, he was very nice and considerate enough not to wear his muddy boots onto my carpet! The clog turned out to be in the wall, and the plumber let me make a call to see if it was okay with my husband to cut into the wall. When he did cut the wall, he was very careful not to damage it very much, so it was less noticeable when he put the panel back. Once we got access to the pipe through the wall, it was a quick fix, and the plumber found a way to hook the pipe back together a bit cheaper than he originally expected, so that was awesome. The experience with Speck Plumbing was great, and I'll definitely go back if I need a plumber in the future!
12 years ago (27-03-2014)
I've called Speck for years and in past they were always very reasonable and honest. But this last time I called one of their workers was able to squeeze me in between appointments, was at my house only 5 minutes, pointed out my leak could be easily fixed with some caulk which I did myself, and then a week or so later I received a bill for over $80. I thought that was just ridiculous, I'll never call them again so that $80 bucks cost them a future lifetime of payments from me.
Jim Gerard
Ames IA