Officially done with this store. I have never bought so many expired items from a grocery store in my life. I never return the item as I find it's too much work for me to go back on such a busy schedule so I eat the cost and call it a day. This has happened at least 30 times now though and today was the last straw. There is a Sobeys closer to my house in Welland but I go to the Fonthill location as it has a few staple items I use on the regular for my meal prep that I can't get at the other Sobeys. So it's extra frustrating when I have mapped out my balanced meals for the week which require the items I purchased, only to find out the item is way expired. I am pretty flexible with expiry dates too depending on the item I will still use it. But more often than not it smells funky or doesn't look right so I can't, like today for instance...I bought these wraps the other day without checking the expiry I usually always do now when I purchase from this location and went to make my breakfast wrap this morning and the wraps felt dry which is strange for this brand, I have bought these many times before. So I checked the expiry....SEPTEMBER 2022!! Brutal. Will be returning the item tonight for a refund. Also on a few other occasions my boyfriend and I have pointed out to the staff items that have are way past the expiry on the shelves. Staff are friendly and store is clean....but I will no longer be returning given how terrible they are with keeping expired items stocked on the shelf. If you do go here CHECK EVERY EXPIRY DATE of everything you need before purchasing.
Top notch customer service from cashier named Nicole. After being directed to go to another til by another cashier, the til was empty and Nicole saw this and left the self checkout area and jumped on to cash me out. Excellent customer service
They have everything essential with a twist. Expensive, but the store is usually well organized and the management is super friendly. Oh and, never had any issue when returning things that were expired. I shop here often.
Best supermarket in Niagara area. Sales items almost always in stock with Fresh produce and excellent quality meats.
Very expensive to buy groceries here.
This is grose and ill never feed my dogs this food from sobies aggen, this pet food looks excellent in every other store. You guys are going to poison a pet or a perosn. Ive attached photos these bags are apparently the same food, its clear to see the off coloure in the chiken!
The people at this store are fantastic. Ron and his staff are the best examples of what excellent customer service is all about. I have been a loyal customer for many years and they treat me like royalty each and every time I enter the store, trumpets included. Top shelf, 5 star, highly recommend!!
It is a nice grocery store. Very clean and the staff is very helpful.
Very nice store. Unfortunately a bit pricier then other stores in the area. But they do have a great selection of things that others don't carry
Found everything I was looking for. All the staff were helpful and very friendly. I enjoy shopping there.