Sleep Shop of Yakima

This company went ABOVE AND BEYOND FOR ME AND MY FAMILY!!! I give them a "10" Will return again! Good job! Great customer service,Good prices!! Quality furniture!!
9 years ago (06-09-2016)

Stay away from this store, is run by the most dishonest individuals in town. First of all, the reason I purchased the merchandise here was because the sales man offer not to charge me tax. He did this in order to keep me from looking into other places. Guess what happened!!! Once I received my credit card statement they did charge the tax. Second, I bought two of the same bed and two frames to be delivered to my house. That afternoon they called me to inform that they were out of stock and they only had one bed and one frame. I bought the items on Sunday, so the salesman promises that they will bring my other set within 48 hours (around Tuesday). Well!!!! guess what, I called them that Tuesday since I haven’t heard from them and asked about the status of the delivery. Well, they told me is going to be delivered on Wednesday, but no worries, we will give you couple of gifts for your kids. To make the story short, Friday rolled along; I haven’t received a phone call from them and still waiting for my delivery. I called on that Friday and they were like ouuu yeahh ! we got your stuff and we are delivering to you right now. Some sort of illegal delivery man showed up to my door bringing my frame and the mattress, then I notice that the mattress it was not the one I purchased. In fact they had the audacity to bring a cheap ass one. So I send the dude back home. Anyway around Saturday the right items were brought to my place and no gifts. These folks are a complete mess. Stay away from this store that has illegal immigrants working for them!!
9 years ago (15-08-2016)