Silk Road Tea

I love, love, love Silk Road. Their tea is the only one that I drink, aside from my own. They also take care of their customers. When I was very ill, they delivered my tea that I desperately needed, very fast, with a get well note. Happy to support them.

We have long loved their superlative teas - their delivery option is a great feature for us on Salt Spring Island because as strange as it might seem downtown Victoria is something of a voyage for us. My order arrived so quickly I thought they must have catapulted it over. Looking forward to further purchases and to sending their terrific products as gifts to friends.

Silk road has become the tea shop that my household buys our tea from most often. They have a great selection of Black, Green and Herbal teas, both flavoured and not. We have tried a great many of their teas. Philosopher's Brew, Angelwater, and their Earl Grey are favourites.

I don't shop here for the tea because I can get that anywhere. What sets this place apart is the thoughtful service I've received, especially from Rebecca.

Every cup of tea is so flavorful and delightful. Customer service is amazing and anytime I order online they pack a tea sample for me. Only downfall is I wish in the descriptions on their website there was more information on the teas like caffeine mg/cup. Overall Silk Road tea is my new favorite eco friendly tea shop.

Great products and very helpful staff. I bought a cold brew tea carafe and it us excellent, well worth the price. Purchased the Quench Wellness and Sweet Herb to use together to make a very refreshing drink.

An interesting shop with so many teas to choose from! They specialize in skincare, aromatherapy, and tea of course. They also have a spa, which I will have to check out next time! I could not find any information on their spa in the shop itself, but saw many guests checking in for their sessions. The shop is 2 rooms, with a whole room dedicated to tea and teaware, with a tasting bar. They had samples of their angelwater tea which I just had to buy if you like Aveda's tea, you will love this. The tea is self serve/scoop and priced per the container size mini, small, medium, large, etc. with 4 different price schemes based on the tea there is a colored dot on the back of the tin that corresponds with a price scheme. They have stickers to place on your tins as you fill them. Excited to try these at home!

Fantastic tea with loads of options. Love that it's local as well! Great set up in store for online order pick ups, very efficient and quick while respecting provincial health orders also offers delivery. My order was ready for pick up that same day and an email was sent to me letting me know it was ready. All staff and customers were wearing masks which is always great to see!

A beautiful and chic tea shop that always sparks my imagination. I've loved every single tea I've tried here and the service is perfect. A great place to shop for gifts, too.

So I’m very confused. The store is very nice but we purchased a Maxwell T-pot from the store and the sales agent told me it would work fine for two cups of tea. However when I fill it up with two cups it doesn’t even reach the bottom of where the tea rests. Clearly this information was incorrect and this tea pot won’t really work for two people. I’m quite disappointed and since I don’t live in Victoria I’m not sure what to do.