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Reviews, get directions and information for Showcase - Metrotown

Showcase - Metrotown
"Showcase is the Home of the Hottest Trends, and the world's largest retailer of its kind. With 100+ permanent stores in North America's best shopping centres, Showcase offers the most fun, interactive, new, and unique products ever - all in a retail environment where you can "try it before you buy it." We call it retail-tainment! Founded in 1994 in Edmonton AB, Showcase now is coast-to-coast in every major market across North America."
Address: 4820 Kingsway, Burnaby, BC V5H 4N2, Canada
Phone: (604) 434-9903
State: British Columbia
County: Greater Vancouver
City: Burnaby
Zip Code: V5H 4N2


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM


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Reviews
Terrible customer service, very rude, unhelpful staff. Went to return something the attitude was terrible as if I was robbing the store. Item was in perfect condition. Still in packaging. This is a returnable item. Kept asking me for return reason. Insist that I used it. Asked for him to call the manager in the phone. Finally allowed to return the item, he processed it and sent e-receipt, I looked at the e-receipt in my email, it was the wrong amountshort about $2 ... but by this point I'm too tired to argue or have him redo it.... Would never shop here again. Ever....
Horrible customer service! As everyone else mentioned below, if you try to return an item that technically, you’re 100% eligible to return as per their 30 day policy, they will to tell you that you can only exchange it! Don’t buy anything from this store- low quality toys and items!! SAVE YOUR MONEY!
Showcase sells ripoffs of other products. Do not order from them online. They falsely advertise on their website. They ship scam products and refuse to cover return shipping.
It's a good store that features a lot of good items that you normally see in TV offers. It also sells some unique candies. Thing is they didn't have the item I wanted available at the time. It was just a display model.
These stores used to carry lots of useful gadgets that were seen on TV. Now though it's all about the Tik Tok challenges. Mostly candles and cheap toys now.
Fun store! I'm rating this high mostly because they had the dalgona game set which will be perfect for a secret Santa or for a Xmas party.
Employee was on the phone throughout entire transaction and was rude. Didn't offer a bag either. Usually the employees are friendly and helpful.
They really have some good items and I just bought the quantum adjust a stretch back deluxe let me tell me it works like a charm and I really have bad back problems it really helped relieve the pain
Large amount of useful home small appliances and goods. Not expensive. All are Made in China.
My favourite is Onion, Rava Masala Dosa. Sheetal likes Paneer, Masala Dosa. I heard their Biryani is very tasty.
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Directions to Showcase - Metrotown with public transportation


Westbound Bennett St @ Nelson Ave 80 meters
110
144
Southbound Bonsor Ave @ Bennett St 90 meters
110
144
Northbound Bonsor Ave @ Central Blvd 180 meters
110
144
Northbound Nelson Ave @ Bennett St 190 meters
110
144
Westbound Kingsway @ Nelson Ave 210 meters
119
144
N19

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