Shoppers Drug Mart

I don’t normally give reviews for a pharmacy but my experience with EMMA from the Cosmetics section made me really happy! She was so kind and sweet trying to help me find the right products! She deserves a raise! We need more employees like Emma!

Would give zero stars if I could.nnI will not tolerate being treated so rudely and will never step foot in this store again with how uncomfortable I felt while receiving the ABSOLUTE worst customer service by an older ASIAN woman employee with slicked back hair in a ponytail/bun and wearing a mask to cover her face. She is very rude, gets in your face and is argumentative. The overly anxious and rude cashier got nastier as the interaction proceeded. I was shocked and taken back by her rudeness. She is very impatient and angry. Not suitable to work in customer service. If you come across her BEWARE and trust me STAY AWAY.nnI’m sure a lot of people who live in the River District have dealt with her and have complained that she’s dismissive, rude with a terribly bad attitude and gets many customer complaints a day.nnThis was my second interaction with her and there definitely will not be a third. It's a shame as this place would have been my local go to. It was the worst customer service I’ve ever experienced. I’ll never go back. The older Asian woman's behaviour is very concerning and with all the other negative reviews about the same employee, it’s obvious management does not care about keeping their customers! What a joke of an organization. I am never shopping at this Shoppers dumb Mart for anything ever again! I would rather shop at Save on Foods and London Drugs.nnExtremely unprofessional employees, I understand you are a franchise but you still have to adhere to the same protocols as other stores.nnI really wish I could give this Shoppers Dumb Mart no stars at all.

DISHONORABLE!! Would not sell me diapers for the advertised price. The tag on the shelf said $24.99 but when I went to pay they charged me $33.99. When I noticed I was told the sale price doesn't start until 8pm less than 2 hours later. Why put the tag on early and advertise the sale price if you can't sell it for that price? It's a shame as this place used to be my local go to.

Good place. Clean and well stocked. Down side is that not a lot of goods compared to the other shoppers. But that's about it. Not a lot of people. Staff is nice but not over worked since there's not a lot of people. There's the usual self check out and tellers. Pharmacy and postal service is there.nnParking is underground, entrance to this is behind the whole block of Shoppers building. Be aware that there is not a whole lot of parking and it is shared with other establishments in the building. Parking is free now but once the sports complex is up people will be flocking in and it will be paid parking.

I rarely write reviews, but I/we my husband and I feel Jeff always provides exceptional experience at Shoppers Drug Mart in River District! Jeff is incredibly knowledgeable, friendly, and always willing to go the extra mile to help us. Whether we needed advice on medications or quick service, he never disappoint. We can't express how we appreciate Jeff taken the time to explain everything clearly and answer all our questions. We highly recommend Jeff at this pharmacy for anyone looking for top-notch service and care for their health !

Directions to Shoppers Drug Mart with public transportation

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