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Shaw Communication

  1. Calgary
  2. Calgary Local Services

Reviews, get directions and information for Shaw Communication

"Shaw is an industry-leading telecommunications company proudly serving millions of Canadians for more than 50 years. Our mission is to brighten the future of connectivity with high-speed Internet, Mobile, digital cable TV, Satellite TV, Home Phone and Business solutions. Unlock our best savings when you bundle Fibre+ Internet with Total TV and add Mobile. Shaw Mobile has you covered with the latest phones from brands like Apple, Samsung, Google, LG and more. Some of the ways we strive for a bright future across Canada include investment in network resilience, employee diversity and community engagement, reduction of e-waste and sustainable sourcing, and ethical business conduct. Discover how we’re making the future brighter together."
Address: 2421 32 Avenue NE , Calgary T2E, AB, CA
Phone: (888) 472-2222
State: AB
City: Calgary
Zip Code: T2E


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Reviews
Shaw needs to change their policy on screening IP addresses. I'm a Canadian snowbird and along with quite a few more from our Village, we can't access our Shaw accounts while in the USA for the winter. I've chatted with Shaw several times and called customer support but all I get is, that is the way it is, there is nothing we can do for you. The people responsible for this policy need to realize that their customers don't always stay home so they can get at their accounts. I've been forced into setting up a VPN connection to access my account.
Construction company broke my cable comming to my house. We have phoned Shaw 20 PLUS time requesting a repair. Finally one agent was honest and told me it may be 2 years before it is fixed!!! As a result my temporary line is running across 2 driveways!! Unbelievable and there is no way of contacting anyone that is enpowered to do anything. No wonder Shaw is looking to connect to Rodgers deep pockets!
Horrible company. I cancelled my service after a year and they charged me over $240 in cancelation fees. They stated it was on my “contract” that I verbally agreed to over the phone when they read through the 10 pages of terms and conditions, but it was no where on my actual paper agreement I received in the mail. I tried fighting it multiple times and they continuously said “there’s nothing we can do, it’s in the system.” I brought up numerous CRTC violations they made and each time I’d be put on hold and they’d come back with the same response. Completely unethical company. With all the streaming services out there, it’s only a matter of time before they go completely under. Can’t wait. Disgusting.
I have been using shaw’s internet and mobile services for couple of months so today when I started my chat, there were couple of questions which I answered and I provided my address, my name and last name, my number and pin etc. First there method of verification is like Formand that information should be enough to get new connection that’s very ridiculous and if something you missed anything or put something incorrect then only God is responsible.Some questions are very technical and deep and seriously nobody can know that details without prior research and I am feeling like fish out of water. So I was already in problem and he gave me questionnaire to solve, and agent said only then we will listen you. So one needs to be well prepared before calling Shaw Helpline That should be modified or corrected.
Had to return my digital box after I had Ryan installer- who was a great guy at my apartment for hours trying to resolve a signal issue. Box worked for a week before I found myself at the retail counter having to swap it for a new one. The girl behind the counter was sweet and even gave me a new remote as hadn’t thought of bringing it with me to save me a trip in case there was an issue with that. A smile and a caring attitude sure goes a long way. Thank you to the hardworking employees of Shaw !
Just cut my tie with Shaw after over 20 years with it. Always the same cycle, pay for a premium price, and, gradually, they charge you for the same price but the internet speed drops to the lowest level with outdated equipment unless you call them to bargain. Or, they would not do a thing for loyal customers. What is more, when you leave them, they charge you $50 for "transaction fee" which really leave bad taste... Definitely agree with other reviewers here: all they try to do is to squeeze more money out of you. Done with the company and stay away.
Signed up with Shaw upon my move back home to Calgary 6 months ago after 2 years with Telus in Edmonton. I have to say one is bad as the other and no where near worth paying almost $200 a month for Cable & Internet. Over this time I have only had 1 MONTH where I did not have issues with either cable or internet. Lost signals, fuzzy picture, taped sports, movies or shows not taking and coming home to a blank recording. All requiring me to unplug, replug and cold start the system repeatedly. Which sometimes can take up to a half an hour. Calling into the help centre is useless as you can never get through and if you do, they do not have the skillset to help you. As far as I am concerned i am throwing very valuable grocery & gas money out the window just so I can watch subpar programming & selection for the price.
I remember doing the Art tour of this place a long while back. They no longer do the tour. But a beautiful place to have lunch if you know somebody who works there.
The worst telecommunication company I ever dealt with in Canada, I had an account with them for a couple years, and I used to pay them on time, recently I got a call saying that I need to return the modem which is fine, so I asked the rep to send me the instruction and the address but I swear I never got it, then today 07/29 reached out to me saying that my account went to the collection agency and I have to pay them more which is frustrating and unprofessional. Stop ripping people, it is illegal to and please hire the right people because most of your rep does not speak English. I have a business account under my wife's name as well as at the place where I work and both accounts will be cancelled ASAP. Zero communication and worst service :/
The cable has become unwatchable with all the commercials we are provided lol. Basically we pay for cable just to watch commercials and if we want to cancel the cable and get internet only it costs more then having both internet and cable. Everytime I turn the cable on its commercials commercials commercials. It's criminal the way these networks and providers work together to enhance the user experience to be as horrible as possible. The world of cable has become absolutely atrocious and Shaw could careless about the end users who are sick and tired of being provided thousands upon thousands of commercials all day everyday. I've flipped through 6 channels in a row and every channel was a commercial at the same time. It's disgusting!!!!!! Thanks for selling me commericals to consume like crack Shaw.
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