Shaw Club Hotel

Very nice boutique hotel in Niagara-on-the-Lake. Nice departure from the older hotels around. Great location and staff were very helpful. Rooms and decor were excellent. Service for issues in our room were taken care of asap. Would absolutely come back. Restaurant attached was really bad and we walked out after finding mouldy fruit in our breakfast. We were compensated but it should have not happened. Really gross! Try the hotel, find another place to eat.
7 years ago (23-11-2017)

Definitely worth checking out. Nice place. Rooms have been updated and right at the start of the Niagara on The Lake main strip. A great weekend getaway. Front desk will arrange shuttles to restaurants and wine tours. All are absolutely worth checking out. Attached restaurant is great as well
7 years ago (22-11-2017)

Shae Club hotel located minutes to the town center, but not too busy. Good restaurants around the hotel. The room is clean and comfortable. Staffs are super friendly. In house restaurant is super awesome. One thing is not perfect is the room is slightly too humid.
7 years ago (23-08-2017)

The rooms are a little small, but the staff are friendly and helpful. Great location, right on the main Street of Niagara-on-the-lake and within walking distance of everything else downtown. The restaurant was delicious, both for breakfast and dinner.
7 years ago (24-10-2017)

This was my second time visiting Niagara-on-the-Lake and my very first time staying the night in the area. It is a beautiful area, but you never know the quality of service until you run into a problem. I had a stressful ride down because I realised that my mother had misplaced the gift card I had purchased for her to stay at Shaw Club Hotel. I contacted the hotel immediately and explained my situation; the staff was incredibly understanding and accommodating. Upon arriving the front desk continued to provide warm and helpful service until our checkout. They followed up until our card was found without charging us or making us feel bad (even though I knew it was completely our fault). The room we stayed at wasn't the biggest room but it is a wonderful location; walking/biking distance to cute restaurants and the beautiful waterfront gazebo. The rooms are very clean with renovated bathrooms, and a warm personal touch. They even had a straw mat in the closet (which I will definitely use for a picnic next time I visit). I have worked in the service industry for 15 years and usually have very high standards, but Jennifer and the entire staff really went above and beyond all expectations. I can't thank you enough and can't wait to revisit!
7 years ago (17-07-2017)