ServiceOntario

This is a typical Government run entity. They hate people and do not want to deal with you. Grab a ticket stand outside but don't stand near the door or anywhere else but you need to watch the ticket counter to get in. Really! Just a mess. Just read the signs they have posted. Just an awful place

Terrible service which isn’t surprising for government run offices. There is a Caucasian man that I have seen working here for many years. I always dread having to deal with him while waiting in line. Somehow I always end up getting him. He seems to be particularly nice to other Caucasian patrons, but not anyone else of other races. He also has terrible attitude issues loves to throw papers at you, an inflated ego and is extremely impatient. It’s a great thing that he’s quick so that you don’t have to spend your precious time standing in front of such atrocity any longer.

I wanted to take a moment to express my sincere gratitude for the exceptional service that I have received At Wellington Aurora MTO from the supervisor and her team provided almost last week, especially during the last five minutes before closing time. As someone who arrived just in the nick of time, I was truly impressed by the efficiency and kindness with which the respectful supervisor and her efficient officer handled my needs. Despite the imminent closing hour, the team remained steadfast in the commitment to serving the public, ensuring that each person received the attention and support they required. Definitely your dedication to the role and the people you serve is commendable, and it made a significant difference to me and others who were there with me. Thank you for your support and help.

Waited less than 10 minutes, customer service lady was very kind and efficient. Will be coming back to this location if i need service.

Quick service. We went there around 11am in a Saturday and only waited for less than 20min. The staff is friendly.