Security Shop, Inc.

Poor Customer Service!! I called to schedule someone to come out to re-key a few door knobs and deadbolts, the conversation was a horrible experience! He was rude to the point it became difficult to control my temperament and angry--I am glad the conversation was not in person. The guy was clearly afraid of coming to the Hyde Park/Woodlawn area (mind you, they have a store in the Hyde Park Community already). He googled the building and claimed due to the age of the building it would take 4 to 5 hours to make new keys (which it does not!!!) and that he did not want to lose day light. The building was renovated in 2014... the audacity of people!!
7 years ago (10-11-2017)

I am giving this locksmith five out of five stars for the quality of their service. I will definitely return and give them my recommendation.
7 years ago (29-11-2017)

If you want help for any type of locks and keys. This is the place.
7 years ago (22-11-2017)

Horrible customer service. Does not follow up, makes promises that cannot be fulfilled, changes price on you.
8 years ago (20-06-2017)

High prices. Staff have to learn to keep their political opinions to themselves..
7 years ago (13-08-2017)