Ride On Bike Shop

About their Broadway/Kitsilano location: This is the worse service I have ever experienced plus, life threatening. I bought a new bike from them in January ($700) and a few months after I came for a free tune-up that they offer. The bike was completely fine before the tune-up. A few days after one of the spokes broke while I was riding on a busy street with lots of cars around me. I brought a bike to them again, they "repaired it" and again... a few days after a spoke broke. So, I brought it again and... same story. One tune-up and 2 after-tune-up repairs and my bike is broken again. How bad at repairing bikes do you have to be to take a perfectly good bike, manage to ruin it and never be able to fix it again? Seems like these guys have a good location so they don't need to care for customers anymore - super sloppy, super bad.
7 years ago (30-06-2017)

GREAT HONEST FRIENDLY SERVICE!! Biked in & he checked out what's needed, did repair efficiently & quickly. Cost $15 with tax.
7 years ago (30-08-2017)

Really friendly staff that are super knowledgeable and super friendly. Fair prices. Will be coming again.
7 years ago (12-07-2017)

Great experience here today. Busy little spot, but patience always goes a long way. Was in the mindset to buy a bike and received a load of advice! Learned more about bikes here in 20 mins from Stephen than I have in the last year! Both employees helped us, and I appreciated both styles of advice. Ended up walking out with a new bike, and a big smile. Very satisfied with my purchase and the level of expertise they offered!
8 years ago (15-04-2017)

Amazing experience today with Dave. Took care of everything and educated me on everything I need to know as a rookie. Happy to do business with these guys.
8 years ago (29-05-2017)