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Reviews, get directions and information for On The Rivet

On The Rivet

About

Vancouver cyclewear shop dedicated to supplying cyclists with premium clothing, shoes, and accessories.

Story

Since 2007, On the Rivet has been providing bike clothing and accessories for Vancouver's cycling community. We carry a wide selection of riding clothing, bags, shoes, and accessories to get people out on a bike, rain or shine. Whether you're commuting to work or school, or heading out on a training ride, we've got the gear to get you going!

Address: 8 E Broadway, Vancouver, BC V5T 1V6, Canada
Phone: (604) 677-0700
ac.tevirehtno@ofni
State: British Columbia
County: Greater Vancouver
City: Vancouver
Zip Code: V5T 1V6


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
Staff are very knowledgable. Store carries great product. I've returned a few things that have worn out with time and staff was very helpful in getting these items replaced by the manufacturer.
7 years ago (26-01-2018)
Pretty terrible customer service. Special ordered twice with deposits. Both of them did not arrive in time (were delayed over a month) and there were no apologies or calls with explanations.
8 years ago (06-11-2017)
Have to agree with the few others reviews here....nice, really nice cycling kit with one extremely rude sales rep!
8 years ago (21-08-2017)
I have to agree with some of the other reviews about their customer service. The two times I went in, I left with a negative impression. One of the sales staff sold me a pair of cycling shoes that were about 2 sizes too and convinced me that they were supposed to fit that way.... Too bad, this is a nice store product wise, but they need to focus on their service a bit more.
8 years ago (29-05-2017)
Really helpful staff that actually take the time to explain the products that they carry. Good vibe, good selection and friendly people. Definitely will be back.
8 years ago (18-02-2017)
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