Ricky's All Day Grill - Nanaimo South-In the Days Inn

Decided to give Ricky's South Nanaimo's much touted fish and chips a try tonight. Very mediocre overall, fish was just ok but nothing special. Cheap, small portion of ho- hum chips and coleslaw definitely left room for improvement. 😣 And very salty fish and chips too. The only thing that WAS generous was the tartar sauce. A lot of that but small portions of everything else. Chips are cheap to make, even the homemade ones (which I doubt these were). That is NOT the way to save on restaurant meals. Would not bother with this place again. Next time the fish and chip crave hits, we will have to look elsewhere.
8 years ago (07-11-2017)

Stayed at the Days Inn for a week, ate at the restaurant for breakfast 3 times during our stay (hotel guests receive 20% off breakfast). First time we really enjoyed it, (ordered classic bacon eggs toast and hash browns) food was good and service was good with our server Jennifer. The second time we ate breakfast (ordered same thing) the breakfast was a little greasier and the eggs weren't as good, again the server was Jennifer and the service was good. The third time we ate here our server was Kelsey, not a good experience at all. We were seated and she took our order (ordered same thing), 5-10 minutes later a man was seated behind us and severed before us, he was almost finished his breakfast by the time we were served ours. The eggs were over cooked and rubbery, the rest was really greasy and we received 3 pieces of bacon as apposed to the 4 pieces we received the other times we had breakfast here(very inconsistent). Kelsey did not come and ask us how our food was(I wanted to complain about the breakfast but she never came). We were done eating waited, another server noticed and came to take our plates away, Kelsey then came and asked if there was anything else we wanted and I responded no just the bill, upon paying I mentioned to her that compared to our other experiences we were not impressed with the food or the service today. Kelsey proceeded to argue with us getting all offensive that we weren't happy. She argued that she did come and visit the table when she knows she didn't. She argued that the food was fine and that we told her everything was good. Voices were raised at each other, the whole restaurant had noticed and another server had to step in and was being apologetic asking if there was anything she could do to rectify this. Which is what Kelsey should have done. I wasn't trying to cause a scene and didn't want any handouts, I just wanted to give feedback and let her know we weren't impressed today. In my opinion this terrible review could have been avoided if she cared the slightest about her customer service. Kelsey should not be working there.
8 years ago (07-07-2017)

Horrible experience!!! We waited almost an hour for our food. Not once did our server check on us or apologize for the wait. My 14 month old was almost ready to start climbing the walls from having to sit for that long (as were the adults at our table). Our food was terrible but we were all soo hungry by that time we ate it anyways. We got a half assed apology and a small discount on our bill as they could tell we were completely unimpressed. I will never eat there again!!
8 years ago (16-08-2017)

Very nice and welcoming staff and also excellent food
8 years ago (08-10-2017)

A typical Ricky's with a good menu and service. Family prices. Attached to a Days Inn.
8 years ago (18-08-2017)