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Reviews, get directions and information for Rexall Pharma Plus

Rexall Pharma Plus

About

Canada’s complete healthy daily living destination for the health conscious young family.

Story

Rexall and Rexall Pharma Plus pharmacies are focused on helping Canadians feel good about their health through easy access to a wide assortment of health and wellness services and products.

Address: 155 Lock St E, Dunnville, ON N1A 1J6, Canada
Phone: (905) 774-6222
State: Ontario
County: Haldimand County
Zip Code: N1A 1J6



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Reviews
Not sure what happened to this store, they used to have great customer service. Now nothing is ready on time. The only thing they are good at is coming up with excuses. I was given the wrong vaccine by the pharmacist and when they called a week later to tell me all they said was that it wasn’t there normal pharmacist and she made a mistake. I’m not sure how a mistake like that can be made. Awful customer service.
The service is absolute trash they had a week to fill a prescription that my doctor sent over that day, claimed that it was never sent and then The day I needed that prescription they claimed that it was never sent even though it was clarified by my doctor it was sent multiple times and I was also notified by my doctor this is an ongoing situation of this happening with Rexall it isn't even the first time this is happened for me if I give this zero stars I would because also their customer service is absolute trash, mishandling of prescriptions and getting things done in a timely manner is absolute garbage. I do not recommend going here I recommend going to any other pharmacy located in dunnville :
Had to drive out of town to get a prescription filled even-though it was in stock, it was a prescription from the hospital. Yes I am Canadian but recently returned from living in the U.S. Because I did not have an OHIP card they would not fill a 3 day supply of pain pills but the pharmacy in the next town did fill it .. thanks for making me drive an extra hour while in pain.
After over 20yrs of having my prescriptions filled here, I have now transferred them to Hauser's. In the last couple of years, it has been impossible to get a prescription in a reasonable time frame.nToday was the last straw. I submitted my prescription on Tuesday morning, and I was informed it should be ready in about an hour. I went in today friday, and it once again wasn't ready. After waiting half an hour, I had enough time to walk down to the other pharmacy, request my script transfer for myself and my family, walk back, and then drive home before my wife finally got a text to say it was ready, a total of 1hr of wait time, 4 days after I dropped it off
I've been dealing with this store for over 20 years. Service has been on decline for past few years. Like many other reviews refills never ready, customer experience is terrible. Today was again another negative experience. I called last night to book an appointment for a flu shot. The pharmacist told me I didn't need an appointment just walk in. I went at 8:40 am today to be told we aren't doing them until 10 AM today when 2 pharmacists were on duty. There wasn't another sole waiting in line to order or pick up a prescription - so seriously you would think they could have accommodated me.
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