Residence Inn by Marriott Spokane East Valley

Just checked in. The place is easy to get to. Right off the freeway. The room is decent. There is a kitchenette. I pulled the bed back to check the cleanliness. There is a bunch of hair collected between the box spring and the mattress at the headboard. That is pretty gross. Clearly hasn't been cleaned in a long time. The bed is hard and bouncy. There are hairs in the tub as well. Everything else seems clean and orderly. The evening social was quite nice. The food was great, and the service was spectacular.
2 7 years ago (22-01-2018)

My fiancé and I have been staying at this hotel for the past two months due to our house having issues. Honestly, it has been the worst hotel stay we’ve ever had. Two months is way too much time to deal with a hotel in general. We’ve had multiple issues with housekeeping not coming when asked or schedule we would get back late at night to our hotel room not being touched. I have talked to staff and some are very nice and some talk to me like I’m an inconvenience. It’s a issues when we have two dogs and have to plan time away from the hotel. The hotel room is not clean and very dated. When we checked in, the dishes were very dirty put away, behind the fridge is so gross, and nothing ever gets wiped down. I have been in contact with the manager and it stills seems that nothing has changed. We would not ever in our lives spend $200.00 a night to stay at this hotel, I feel bad for our insurance having to pay it. Sad thing is we aren’t choosing to stay at this hotel, we would rather be in our home, but for having to stay here it’s been AWFUL!
1 7 years ago (25-03-2018)

It's a good Marriott facility. Residence Inns are always nice and roomy. Not too expensive, especially if you qualify for one of their discounts. Their morning breakfast is always wonderful.
4 7 years ago (23-03-2018)

I guess I could give this hotel 1 star, since it is the minimum requirement and the room was nice enough. However, the staff was incredibly rude, and I'm sorry, but for $150 per night, a vending machine would be nice. But that wasnt even the worst part. The worst part of my stay came at about 2:30 in the morning when the fire alarm went off. Everyone had to leave the building for this false alarm, including my 3 sick, young children. So, here we are... 3 am, standing outside in the 8 degree weather with 3 children, just waiting for the staff to tell us if we can go back in or not. When we finally ARE allowed to go back in, we have to listen to the alarm chirp for the next hour. All in all, I regret spending the money there, and lost out on sleep.
1 7 years ago (23-02-2018)

Centrally located, and easy freeway access. The rooms were in pretty good shape, and the staff was friendly. Nothing too crazy. Unfortunately, the one memorable part was that the fitness center was (I think literally) a closet. It was the tightest quarters I've ever seen for a hotel fitness center. As long as you're ok with that though, this is your place.
4 7 years ago (25-01-2018)