RBC Royal Bank

Always a line up since only a few counters are open at any given time. Always something wrong with atms. Somehow I get better service elsewhere but this particular branch
7 years ago (24-05-2018)

Came to exchange CAD to USD. Teller gave me $ 20 bills. When I asked for $ 100 bills she said I had to order before. Total amount was worth only $ 700 USD. I am VERY loyal customer of this Bank, but attitude of some tellers is not acceptable.
7 years ago (08-02-2018)

Staff is nice & polite but service is way too long. Unacceptable delays every single time you go there. Hire more tellers!!!
8 years ago (03-11-2017)

Wait time is pretty bad and the new staff are often less knowledgeable. They wasted my time telling me they couldn't do a certain transaction when I knew they could. I ended up pushing them to ask the senior staff members and sure enough they were wrong and I was right. *sigh* If possible, do payments online or use the bank machines. Makes things a lot easier and quicker to do.
8 years ago (06-09-2017)

worst RBC Bank service ever, i usually never write reviews, but this one is a must. Had to deposit 2 checks at the counter until a staff came to the line and told me it would be easier at the ATM machine, i told the staff that i did not want to do it because it would block my money for several days , she went ahead and tells me it will not be frozen. she deposit the checks and guess what? yes, checks were blocks for more than a week. mind you i did tell her it would be block and she still went ahead and do it. this staff did not know what she was doing. Service a big Zero!!
8 years ago (09-06-2017)