RBC Royal Bank

Incompetent staff as well as management. Been a client for 17 years and this is the worst branch I have ever been too. Talking about my account loudly with no professionalism. I can’t believe this is RBC!!! RBC has a an excellent reputation but this branch should be called Desjardins.
7 years ago (21-12-2017)

This is unfortunately my neighbourhood branch and I have gone in twice in person in the last two months to ask them to please clean the drive through station. The keyboard is filthy and the same stains have been there for months. I was told that the screen and keyboard were cleaned weekly, which cannot possibly be true since I stop by every couple of weeks and the same stains remain. On my second visit three weeks ago, my complaint was written down by the clerk and I was told the manager would be notified. Again, the drive through remains in the same state and nothing has been done.
8 years ago (07-09-2016)

Staff are great, always helpful
8 years ago (17-11-2016)

Si je pouvais donner aucune étoile j'allais le faire. Le service est inefficace. Je me suis senti en insécurité dans ce local car l'agente à la réception en voulant demander un truc a sa collègue avait divulguer des informations personnelles au vu et au su de tt le monde. J'étais comme waw😲. Pour une première expérience je suis déçu et n'irai plus jamais.
8 years ago (09-10-2016)