RBC Royal Bank

I use RBC for most of my banking needs. Whatever my banking issue may be there always seems to be someone available to resolve my problem. I was referred to Dave Stone, Mortgage Specialist at RBC Whitby. I found Dave to be very personable, patient and very knowledgeable about my banking questions. Kudos to Dave Stone!
8 years ago (21-09-2017)

Good, quick and friendly service from the bank staff - I've been a few times where the line is getting long, and the manager will triage the people waiting to either answer questions, streamline you to the correct service rep, or start preparing a $US cash withdrawal so it is ready at the teller when you arrive, speeding up the service. Offering later hours some nights of the week is appreciated.
8 years ago (27-06-2017)

Went to teller to cash cheques, got told to try the machine. Was told no wait time on my money, so I went and found out I could only take out a small amount that day. So they said wait 24 hours, I could access my money the next day. So I tried, and nothing. So I call and they tell me I now have to wait 4 business days to access my money. Not a new cheque or pay, nothing they haven't seen before. So there is 0 reason for their lack of education on their business, or the time I've wasted trying to access my own money so I can eat and pay bills. 1 star to the people who have no damn clue what they're doing.
9 years ago (15-10-2016)

Fast service. Excellent business client services.
9 years ago (10-01-2017)

Very bad service! They don't greet customers at all and always chatting with the right co-workers! Never going back to this branch! I suggest switching banks.
9 years ago (28-12-2016)