RBC Royal Bank

Went to change some Mutual funds around, Kel Pozer, the financial planner, was quite rude, and so up in himself that I almost got up and walked out. Basically he had an; "if you don't invest like I do, you're wrong" attitude. I asked him what my dollar-cost-average was for a certain fund, as I couldn't remember the term "book value", and he had no clue what I meant. Finally he asked if it was the "book value" and I said "yeah, I think that's the same thing" and he laughed at me and said it wasn't... literally! I didn't bother arguing, I just wanted to get the hell out of there. Hopefully I never have to deal with him again.
8 years ago (24-04-2017)

Love the bank. But wish that hours were a bit longer some people work till 8pm... and Sundays should be open till 4pm due to holidays landing on Mondays
9 years ago (08-10-2016)

Been banking with this branch for over 17 years and have absolutely no problems. The staff are very knowledgeable and helpful. Best customer service I've seen in a bank.
9 years ago (11-03-2016)

Tellers were chatting with friends not helping the customers that are in line or in front of them. I waited in line for way too long, with two wickets open. Horrible if you are on a lunch for work or on a time limit. If my business didnt bank with them i would never go there.
9 years ago (18-11-2016)

Friendly and helpful
8 years ago (05-08-2017)