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Reviews, get directions and information for Quality Inn University

Quality Inn University

Story

The University Quality Inn offers the utmost in customer service and satisfaction; we are committed to making sure that your stay meets all your expectations. Whether it is for business or pleasure, we are sure you will find just what you need at the University Quality Inn.

You’ll find that our hotel is a great place to gather with a group or have a relaxing getaway. We offer rooms from a Standard King to luxurious 2 Room Jacuzzi Suites. Each guest room offers access to our large courtyard where you can enjoy 2 complimentary drinks, indoor pool, hot tub, microwave, fridge, fitness center, and business center.

We offer special group rates for corporate events and meetings, weddings, sports functions and various other events. Ask us about our special rates for your event.

The University Quality Inn is conveniently located right off of US-127 at the Lansing Grand River Exit. We are minutes from downtown Lansing, MSU, and within walking distance of 14 restaurants and 70 stores.

Address: 3121 E Grand River Ave, Lansing, MI 48912, USA
Phone: (517) 351-1440
moc.nniytilauqytisrevinu@elleirbag
State: Michigan
County: Ingham County
Zip Code: 48912



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Reviews
Good location, nicely decorated rooms. The bed was firm but not hard. We bring our own pillows so can't comment on those provided. The lighting was good throughout. The only thing with the bathroom is the lack of counter space for toiletries. Especially since there's no water tank on the toilet, that's one less place to put things. The breakfast had good choices, but the best thing about it was Mary. She's a gem and taking care of the guests is her #1 priority. Check-in was speedy, but the young man working the front desk mumbled a lot and I had to ask him to repeat himself several times. Check-out was great. The young man that morning had a great attitude and was very friendly.We would stay here again.
8 years ago (10-11-2017)
The front staff was amazing. The room was clean but very warm even though the temperature is set by the hotel and we were able to turn the vent on it didn't help. I was jumping out of bed and cut my foot open on a metal bed frame that was hanging out from under the wooden box. It really hurt and actually still hurts. They said they would do a point discount when the front desk clerk saw the bar sticking out from the bed and he was kind enough to bring me band aids . We we're in room 245. Mary at breakfast was wonderful and was super helpful. The eggs and. Sausage were awesome. The staff made this place incredible. Can you guys please invest in the syfi channel ???
8 years ago (02-11-2017)
It takes a lot of effort for a Quality Inn to receive a 5 star review. That said, I have been traveling on the road for four years staying in hotels 16 days per month. These hotels range from basic motels to Hilton Resorts, and this is the first time I have felt the need to leave a review. The rooms here are adequate; I would say one step above the average Quality Inn. I even had issues with the AC not working properly. However, the quality of this place lies in the simple text message system, and the gentlemen working the front desk. The responses are quick, and the men are courteous and fast to help with anything. I sent a text asking if it were possible to get a fan, and within a matter of minutes I had a box fan at my door with apologies and offers to have maintenance check the AC. I stay in Hilton Garden Inns most nights, and Marriotts are also common. So, I dread seeing a La Quinta or Quality Inn when they occasionally appear on my itinerary. This time, I wouldn't have chose any other location. I don't believe it is worth the energy to write these reviews, but this time I believe they earned it. Keep up the good hospitality.
8 years ago (11-08-2017)
The price for the area was decent, the breakfast was simple but good, the pool area looked really really nice, the rooms were clean...but the A/C stunk. I was pretty warm, which I like my room pretty cool to sleep. But, if you like a warm room, then everything else is worth 5 stars.
8 years ago (26-09-2017)
They allow their guests to drink and carry on at excessive volumes late into the night, even on weeknights. If getting good sleep or feeling safe are a concern for you, be wary that they are not good at reigning in drunk and belligerent (even aggressive) guests or friends of guests.
8 years ago (12-09-2017)
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