Fairfield Inn by Marriott East Lansing

Nice little Fairfield. Kinda weird the don't have an elevator, but they were nice enough to comp us a king suite on the ground floor for the same price so that my wife recovering from knee surgery didn't have to climb the stairs.
8 years ago (08-11-2017)

Just had a wonderful experience with securing a reservation with your staff member, Bryce (I believe that was his name.) He was not only courteous, but every question I had was dealt with patience and the utmost in courtesy. The most important first step is the first interaction, and I must say mine was pleasant in every aspect. Definitely off to a great start, Fairfield Lansing! Thank you! I am looking forward to my upcoming business stay with this Marriott property.
8 years ago (11-05-2017)

Hotel over booked the hotel. I was bumped from my room and was not notified of this until I got to the hotel from Traveling from SD. Front desk staff was a mainland they sent me to the comfort in but I found a different room that I stay at. So definitely disappointed in this hotel and interaction.
8 years ago (30-09-2017)

Staff is courteous and helpful. Rooms and facility is a little dated and in need of remodeling. Pool is a nice size. The hot tub was out of order when visiting. Breakfast area was small but breakfast was good variety of food.
8 years ago (27-05-2017)

Bryce at the front desk is a Rockstar. Great service. Lobby and eating area were really cold, hard to hang out there.
8 years ago (08-08-2017)