Causeway Bay Lansing Hotel & Convention Center

Please do not host any events here. The staff is mediocre and rude. We had to ask the front desk for help and they were very reluctant. The venue was for our wedding and it is wasn't even cleaned beforehand. The tablecloths were dirty, stained from coffee and oil. We had 30+ tables with stained tablecloths. The floor was filled with crumbs and debris from another event. No one swept it. Instead I was handed a broom and the staff left. We attempted to hide stains with our table runners but alas it didn't work. I was stuck doing everything for my wedding when we were informed that their staff would be on hand. Please do not host anything here! After our wedding we stayed at the hotel suite for the night, next morning we hear a knock and before we could get up the house keeping lady already busted herself halfway through the door. Luckily I had the lock up. Check out was at noon she was there at 10:30! Uhh Hello, let us sleep! After making the manager aware of our horrible experience, they said they would refund us $200 out of the &2100 we paid for the venue. We checked out of the hotel September 4, we were just made aware today via email on September 14, that we owed a balance for our stay. Interesting. 10 days later they let us know we never paid for our suite. So they decide to take it from our refund which leaves us $32. Makes no sense, I don't understand how this place runs.
7 years ago (14-09-2017)

Despite the reviews I read this is a decent hotel. Not five star nor for star. However if you just want a clean room with some space it's an efficient place to stay. The continental breakfast was a plus. There was more than ample parking. Although that's likely because there were hardly any guest at this hotel. I saw the bar open Tuesday night Thursday night. On each night I didn't see more than two people inside. Drones don't have the best Decor in the world but are far from outdated. It was a better room than I expected for the cost. I will definitely stay here again.
7 years ago (15-09-2017)

I was very happy with my stay. Very clean had no problems they were pet friendly and handicap accessible.. I would definitely return!!
7 years ago (05-11-2017)

The hotel's accommodations were acceptable, but before you book a room here in the summer time make sure they do not have any weddings booked in their outdoor court. We stayed at the hotel during a date that a wedding/reception was scheduled (we didn't know this in advance), and it was awful. Our room overlooked the court where the wedding/reception was held and it was nearly impossible to get any sleep because the music was so loud. The music was on from ~10pm until 1am in the morning. We called the front desk to complain (as did countless others) and they basically said there wasn't anything they could do because the wedding was booked 2 years in advance. So I highly suggest asking what events are booked at the hotel before reserving a room. Or better yet just skip booking a room here altogether.
7 years ago (25-09-2017)

Very nice on the inside. Rooms have always seemed to be clean. We have stayed 3 times in 3 years. The parking lot is way overdue for re-paving. No visible parking lines. The appearance outside is much sketchier than you would like. But inside is much better
7 years ago (18-09-2017)