Planet Fitness - Toronto

Reviews, get directions and information for Planet Fitness

Story

Planet Fitness is known for a lot of things. We’ve got tons of equipment, clean and spacious locker rooms, and the friendliest staff around. We’re also the home of the Judgement Free Zone®, which is a somewhat fancy way of saying we’re a laid-back environment, where you don’t need to worry about that hardcore attitude you might find other places.
Even better, we’ve also got a pretty great online community where real members share real stories of Triumph. Check it out at planetoftriumphs.com
Just want to know more about this club?
Our location includes:
- Free unlimited fitness training
- Friendly Staff
- Cardio and strength machines
- And a whole lot more
Visit planetfitness.com for all the details.

Address: 180 Queens Plate Dr, Etobicoke, ON M9W 6Y9, Canada

Phone: (416) 745-7177

Website

State: Ontario

County: Toronto Division

City: Toronto

Zip Code: M9W 6Y9

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

AVOID THIS CHEAP GYM!!!!!!
STAFF AND THEIR MANAGER AT THIS LOCATION ARE THE WORST WHEN IT COMES TO CUSTOMER SERVICE. THEY DON'T EVEN DESERVE ONE STAR!!!
This gym is always stinky. Plus, they charge your debt card fees without your consent. very very stupid and unprofessional gym. 
ADVISE: Pay some extra $$ and enjoy a professional gym like GoodLife Fitness or maybe Life Time fitness!!!

 7 years ago (07-03-2018)

I've been to a lot of locations, but the community in the Etobicoke location is by far the best. If you enjoy good company and vibes, definitely work out here; it's a little cozy, but everyone is super friendly. Just like you, they are trying to improve their quality of life ✌👍

 7 years ago (06-02-2018)

Kevin the front desk attendant was not great at communicating. His customer service skills lacked professionalism and overall friendliness. Felt rushed and like a burden for asking questions. 2 stars for customer service.

 7 years ago (13-03-2018)

i've been frequenting this gym for a while now and thought it was a positive environment until i saw something really unnecessary and unprofessional from the management. 

I was pretty cool with one of the employees that had just started working there recently and he seemed like a diligent worker and great person to have around the gym. he was at the front with a manager when the manager told a certain customer that he would have to bring his card back and sign back into the gym (his card was in the locker). the employee told him he could just sign in using his phone number (which is accepted at all planet fitness locations). after the customer had left, i heard the manager explode at the employee and he said "What the F*** was that? do you think you know better than me? you dont. dont undermine my authority." the employee said he just mentioned it for the customer's convenience as it was an option he was taught about just days before. the manager continued to swear and it was over. 

i found out later that the employee did not quit, but was FIRED. HE WAS FIRED FOR THIS.

planet fitness is supposed to be a positive environment. this is disgusting, unprofessional and completely unacceptable. i won't be returning. shame on the management for dealing with the situation the way they did.

 7 years ago (29-03-2018)

Generally the gym is good. Nice facilities.
However two big issues-
Staff don't enforce the policies, like no cell phone use. On a quite morning there are probably 10 people on their phones clogging equipment.
The 30 min circuit is used as part of the general workout equipment making it impossible to complete the circuit.
The staff seem to spend most of their time hanging out behind the front desk (3-4 at a time).
They friendly and helpful when asked but are not doing their job.

      
      
      
 7 years ago (28-12-2017)

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