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Reviews, get directions and information for PetSmart

PetSmart

Story

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Rensselaer PetSmart today!

Address: 279 Troy Rd #11, Rensselaer, NY 12144, USA
Phone: (518) 286-1090
State: New York
County: Rensselaer County
Zip Code: 12144


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM


related searches: PetSmart near me, PetSmart Grooming, PetSmart Mississauga, PetSmart Brampton, PetSmart coupons, PetSmart application, Petco, PetSmart Adoption
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Reviews
Good selection. Kind helpful employees. Cost can be high compared to online but sometimes you need stuff now.
7 years ago (07-01-2018)
We bought fish and while I really prefer to do my shopping at smaller stores instead of corporate chains, the strange boy helping us (who seemed like he'd rather be at drama camp) did know enough about fish suggest limiting the numbers based on tank size, etc. I will buy fish there again. They do have a nice disply.
8 years ago (22-11-2017)
Great place. Friendly staff. Dog loves it.
7 years ago (19-01-2018)
I am writing about the East Greenbush location specifically, when cashing out today for the same exact item twice, the item came up with different pricing. I asked the cashier (516041) why this happened and she called a manger named Liz to come and assist her. When Liz came over she said and I am reiterating her exact words :"THAT IS THE WAY IT IS, THERE IS NOTHING I CAN DO". I looked at her in amazement and asked her why they would come up different amounts (the items scanned as $19.99 and $26.00) when they were exactly the same. The response was, "there was nothing she could do she did not make the pricing!" I honestly said to the cashier this has to be the worst customer service I have experienced and I will not shop here again. I asked the cashier for a way to do a survey on my experience and she said to me, "you will have to look it up". Well guess what....I did! Honestly, what has happened to a good customer experience? Both these individual's should be spoken to and reminded what it is like to offer good customer service. This customer will NEVER shop there again!
8 years ago (18-10-2017)
Customer service is good. Everyone is friendly and more than willing to help.
7 years ago (01-01-2018)
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