Peoples Jewellers

If i can give 0 stars i would. I order my ring from peoples in August, and it was a special order because i needed a size 4, And every month id go and ask if my ring has come in yet and a staus of the ring and every time the workers would tell me its on its way and not to worry. Fast forwarding to December i recieve a call telling me my ring was either never placed for order or a confusion happened. I was beyond livid at this point because ive been waiting so long. At this point they tell me i need to wait anyother 6-12 weeks. The manager told me she would call me thursday with a possible solution because my engagement party was the friday. Friday comes along and ive recieved no call, so i called in myself for her to tell me she "forgot" Now going into my engagement ringleas is heart breaking enough , they tell me theyres nothing else they can do. Beyond frustrating, upsetting anf stressful. Never will I recommend peoples jewellers to anyone.
8 years ago (09-12-2017)

Bought engagement ring a couple months ago .. I was treated really well .. had to get the ring sized and it was back before the time I was told me and my new wife are very happy with everything .. Good job peoples we will be back
8 years ago (04-07-2017)

Okay place i guess.. I had an issue where i semt out my ring for cleaning amd it came back woth the wroung stones!! I was very upset!! It was fixed no problem. but i still filled a big complaint Just recently i ordered another ring and it came the wroumg size- to small!! Sometimes it seems that everytime i "send"" my ring out its not treated woth care. The employees workimg her are nice- and greet you mostly immediatly - i just think peoples company like higher up people dont really care about their jobs and always messes up
8 years ago (09-06-2017)

Post store hours
10 years ago (31-12-2015)

I've had nothing but problems. My ring came back and I was surprised to see that it was covered in finger prints, there were marks on the band where the tools had left indents, it hadn't been rhodem dipped like it was supposed to and the area where it was sized was obviously noticeable. The woman who was helping me was pleasant but very unhelpful. She even made me polish the ring myself. It wasn't until another employee came by to ask what the concern was that I received the service I would expect from Peoples. She immediately pinpointed the errors in my ring and told the woman who was helping me to have it sent back, re-dipped and filled to remove the indents in the band. She apologized for the upset and told me I would not be charged. I was happy with that. I've since received my ring and the band is to my liking however the diamonds in my band are NOT the diamonds I sent it off with. There is one in particular that is a completely different colour. It's BROWN.
15 years ago (02-03-2011)