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Reviews, get directions and information for Penske Truck Rental

Penske Truck Rental

Story

Penske Truck Rental provides moving truck rental in Hamilton,ON from our well-maintained truck rental fleet.
We’ve got everything you’ll need for the big move, including our Truck Wizard which can help you determine the right truck size for you and reserve it, as well as all the moving supplies you’ll need to get all your belongings transported safely. We even have the tools for moving your vehicle!

Visits us in Hamilton,ON today for your truck rental and moving supply needs.

Address: 15 Goderich Rd, Hamilton, ON L8E 4P2, Canada
Phone: (905) 560-1412
State: Ontario
County: Hamilton Division
City: Hamilton
Zip Code: L8E 4P2


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Rude delivery people who blocked my driveway with your huge truck running to go to the next door neighbour's house. I honked for twenty minutes, needing to leave for an appointment. I'm a senior citizen and went to various houses searching for the truck driver. Then I ended up knocking next door and that's where they were. Instead of apologizing to me, the mouthy one argued that 'this is how it's done and haven't I ever had things delivered'. He should have parked in front of the house he was delivering to, but certainly not be rude and unapologetic to a senior citizen. Shameful!
7 years ago (23-01-2018)
Great csrs
8 years ago (24-12-2017)
Use this location for all my business needs. Staff are helpful and friendly as well.
8 years ago (08-02-2017)
Awful experience with Penske truck rental. I had rented a truck through this company online on Friday, September 23rd for Sunday, September 25th. The website, through which I rented this truck, stated that this location would be open until noon on Sunday and I could return the truck back to that location the next day. I called on Saturday, September 24th to confirm my order as I had not received a confirmation email, and the woman told me that my order was all set and I could pick up my truck tomorrow for 10 AM. The next day I went to pick up the truck, which was about a half hour drive from my location, and discovered that the location was closed on Sundays - this was stated on the door (I have a screenshot of the website I booked it through which clearly showed that the location was to be open at this time, again this website was where I had booked the rental). My family and I called the company and spoke with Ryan who tried to figure out a solution, as this was completely their fault. No one from the Hamilton location answered their phones that day, including the manager, so I was not able to get a truck from that location (although there was one right in front of the building). The next option was for me to drive to Mississauga to pick up the truck, drive to Hamilton which was where I was moving from, and then drive to the new city I was moving to (and then return the truck to Mississauga). This was obviously unacceptable and by this time it was nearing noon, which was the closing time of the Mississauga location. The final option was for them to book a truck through UHaul, which he stated would be at a discounted rate of $29.99 for the rental, as he had spoken with the district manager and told them of the mistake they had made (he said that there was a manager, Sheridan (I am not sure if this a Penske manager or UHaul), who confirmed this and there was a trail of emails that were sent out for this issue). When I finally got to UHaul after 1 PM (over 3 hours after I intended to start my move), the rental fee was $79 (on top of the other additional fees) and there was no discount available. This company set me back several hours (I had people from out of town to help me move, who had to sit around and wait for this to be sorted out) and they did absolutely nothing to rectify the situation (I could have easily booked through UHaul, but chose this company, which turned out to be quite the mistake). No discounts or assistance with covering the costs, no real solution, and ultimately did not followup with the pricing at UHaul, which at that time I was so desperate that I had to go with that company - again they did nothing to leave me with a positive experience of Penske. I guess I should be thankful that they didn't charge my credit card for anything. Go elsewhere for your moving needs!!
9 years ago (13-10-2016)
Good location
8 years ago (13-04-2017)
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